Feature / Capability
Kickcall's AI voice agent makes outbound recall and reminder calls to patients automatically — checking your EHR for upcoming and overdue appointments, calling patients before they forget, and booking, rescheduling, or confirming the visit in the same call. No more relying on texts and emails that get ignored.
Turn every call into a confirmed appointment. Kickcall handles inquiries, scheduling, deposits, and reminders automatically, so your team can focus on delivering exceptional client experiences.
01
Kickcall connects directly to your practice's EHR or PMS, including Epic, Cerner, athenahealth, Dentrix Ascend, Open Dental, Practice Fusion, AdvancedMD, and 100+ others. The agent can read your schedule and, where supported, write appointment updates back into your system in real time.
02
Every day, Kickcall pulls patient data directly from your EHR, including visit history, appointment type, provider, last visit date, and recall interval. It automatically identifies patients who need upcoming reminders, overdue recalls, post-discharge follow-ups, or missed-appointment recovery based on the rules you set.
03
Kickcall's AI voice agent automatically places branded, verified outbound calls when patients are most likely to answer. Each call starts with a natural, personalized greeting using the patient's name, provider, and appointment details, then listens and responds in real time throughout the conversation.
Kick
Call
Hi Sarah, this is Kickcall from Riverside Clinic. You're due for your annual recall — can we get you scheduled?
Yes, what times are available?
Kick
Call
I have Tuesday at 2 PM or Thursdayat 10 AM — which works for you?
04
Kick
Call
🗓️ Appointment Confirmed in EHR
June
23
Dr. Albert Flost
General Physician
05
Kickcall ensures smooth data flow and collaboration.
AI-driven recall calls ensure patients never miss a follow-up.
35%
reduction in appointment no-shows
60%
more patients return on time
30 min/day
saved on manual reminder calls
50%
reduction in staff burden
Not all voice AIs are equal. Kickcall is purpose-built for smarter, scalable call automation—especially in healthcare and service industries
Feature / Capability
Response Rate
Personalisation
Instant Actions
Follow-up Support
Voice
50-70%
✅ Highly Personal
✅ Real time booking
✅ Escalates to human
SMS
15-25%
❌ Limited
Delay in Reply
❌ No Instant Booking
5-10%
❌ Generic
❌ Requires login/Click
❌ No Live Interaction
With 4+ billion robocalls monthly, patients ignore unknown numbers. Branded calling displays your clinic's verified name and purpose, transforming suspicious calls into trusted communications.
Patients answer when they see your clinic's name instead of an unknown number.
Your clinic name and logo display directly on the patient's phone screen.
Verified branded calls avoid spam filters and build immediate trust.
Every outbound call reinforces your clinic's professional image.
Kickcall ensures smooth data flow and collaboration.
AI Receptionist for Oscar Pro Clinics
AI Voice Receptionist for Dentrix Ascend Users
AI Receptionist for Open Dental Practices
AI voice receptionist for Practice Better Users
AI Voice Receptionist for Practice Fusion EHR Users
AI Voice Receptionist for AdvancedMD Users
How do AI recall calls work for patients?
Is this an AI-assisted patient recall software or a full call center replacement?
How is this different from patient recall messaging software that uses SMS or email?
Does this work for post-discharge follow-up, not just appointment reminders?
What happens if a patient calls back and no one answers?
Which EHRs and practice management systems does this integrate with?
Automate outbound recall and reminder calls, recover cancelled slots, and cut no-shows — with zero disruption to your current EHR or workflow.
