14+ workflows handled — out of the box
Every workflow below is live from day one — no setup scripts, no developer involvement required.
What your practice gets with Kickcall + Practice Better
- An AI Receptionist That Speaks Practice Better's Language— Clients interact with your practice the same way they do today — booking, rescheduling, canceling sessions, and getting answers to routine questions without any change to their experience. From session types to program workflows to client records, Kickcall understands how Practice Better practices are structured.
- Live Practice Better Sync— Bookings, reschedules, and cancellations update in your Practice Better schedule in real time — no double entry, ever. One system, one source of truth.
- Handles the Full Client Journey— From the first inquiry call through intake, session booking, reminders, and follow-up — Kickcall supports the complete client communication cycle.
- Voice-Ready Integration— Manages real-time practitioner availability, upcoming session slots, and scheduling rules without manual input.
- Agent Memory— Every call is personalized from the moment it begins. The AI receptionist already knows the context before the conversation starts.
- Document & Form Status Updates— Clients can call in to check on intake forms, shared resources, or next steps — without contacting your team.
- Smart Escalation— Urgent or sensitive calls are seamlessly transferred to the right team member in real time with complete context.
- spam Filtering— Block spam calls and reduce routine call volume by up to 80%, so your team can focus on delivering meaningful care.
- New Client vs Existing Client Workflows— Existing clients book sessions over the phone. New clients are guided through intake — their information is captured and a note is created in Practice Better for your team.
- Custom Workflows— Beyond the core integration, custom workflows are available on request, subject to API availability.
- 24/7 Call Coverage— Never miss a client call, even after hours, on weekends, or during holidays.
- Telephony Integration— Kickcall integrates with your existing phone system and works alongside your telephony provider, whether you're using RingCentral, Vonage, Zoom Phone, Google Voice, or a local managed VoIP service provider.
- Natural Conversations— Clients can ask real questions like "What's the earliest available session?" or "Can I book with my practitioner?" and get accurate, real-time answers.
- Multilingual Support— Automatically responds in the caller's language — 42+ languages and accents supported, ideal for the diverse communities wellness professionals serve across the US and Canada.
- More Revenue, Less Overhead— Fill more sessions without adding administrative headcount.
Built for healthcare, with data privacy at its core
Wellness professionals carry a deep responsibility when it comes to client confidentiality — and Kickcall is built to honor that. Kickcall is fully HIPAA and PIPEDA compliant, covering the privacy and data protection requirements practices must uphold across the US and Canada.
All voice interactions are end-to-end encrypted, and Kickcall's integration with Practice Better is secured to protect client data at every step. For full details, visit security.kickcall.ai.
Simple setup. Live in 48 hours.
We handle the setup. You focus on your clients. Three steps and your Practice Better AI receptionist is answering calls.
Frequently asked questions
1. How does Kickcall connect with Practice Better?
Kickcall connects to Practice Better through a custom API integration, allowing us to securely connect with your Practice Better account.
2. Will Kickcall work with my existing phone system?
Kickcall integrates with your existing phone system and works alongside your telephony provider, whether you're using RingCentral, Vonage, Zoom Phone, Google Voice, or a local managed VoIP service provider.
3. Do I need to change my Practice Better workflows to use Kickcall?
No. Kickcall is built to work around how your practice already operates — it fits into your Practice Better workflows without any reconfiguration, staff retraining, or changes to your scheduling processes.
4. How does Kickcall handle new clients vs existing clients?
Kickcall supports custom intake workflows. Existing clients can book sessions over the phone. New clients are guided through an intake flow — their information is captured and a note is created in Practice Better for your team to follow up.
5. Do I need to manually update Kickcall when my schedule changes in Practice Better?
No. Kickcall reads your schedule from Practice Better in real time. Any changes to practitioner schedules, operating hours, or session availability are automatically reflected in Kickcall. Simply update your schedule in Practice Better, and Kickcall stays in sync.
6. Is client data handled securely?
Yes. Kickcall is fully HIPAA and PIPEDA compliant. All voice interactions are end-to-end encrypted. For full details, visit security.kickcall.ai.
7. How quickly can my practice go live?
Most practices are live within 48 hours. Kickcall connects to Practice Better with a no-code setup, and your dedicated account manager is with you every step of the way.
8. Is there a long-term contract?
No. There is no long-term contract — you can cancel at any time with no cancellation fees and no penalties.
9. Do you sign a Business Associate Agreement (BAA)?
Yes. Kickcall signs a Business Associate Agreement (BAA) upon request.
