What You Get with Kickcall
- Appointment Management by Voice – Patients can call and book, cancel, or reschedule appointments using simple voice commands — no portals or apps needed.
- Connects Seamlessly with Your Dental Phone Line – Kickcall works with your current phone number or VoIP system and updates Open Dental in real time.
- Always-On Call Handling – Whether it’s during lunch, evenings, weekends, or holidays, every patient call is picked up instantly.
- Escalation to Human Staff When Required – More complex or sensitive calls are automatically passed to your front desk or on-call staff.
- Lab and Treatment Status Inquiries – Patients can check lab work, insurance updates, or treatment status through automated voice response.
- Multilingual Support Built In – Kickcall identifies and responds in the patient’s preferred language — ideal for diverse dental practices.
- No Missed Calls or Lost Appointments – All calls are answered on the first ring to prevent lost bookings and follow-ups.
- Cuts Down on Front Desk Workload by Up to 80% – Automate repetitive phone interactions so your team can focus on chairside care.
- Quick, No-Code Integration – Kickcall connects with Open Dental in minutes — no technical setup or training needed.
- Automated Recall & Revenue Optimization – Increase patient return visits with smart voice-based recall reminders and follow-ups.
Privacy-Focused, Fully Compliant with Dental Standards
Kickcall is built to respect patient confidentiality and comply with data protection laws including HIPAA, PHIPA, and PIPEDA. All communications are encrypted, and the connection to Open Dental uses secure, healthcare-grade protocols to protect your data and your patients.
Why Dental Clinics Choose Kickcall with Open Dental
- Purpose-built for busy dental clinics using Open Dental
- Handles large call volumes without hiring more front-desk staff
- Reduces patient wait times and phone frustration
- Easily scales from solo practices to multi-location clinics
- Seamlessly fits into your Open Dental workflow
- Speaks multiple languages to serve every patient better
- Helps improve patient retention and satisfaction
