What You Get with Kickcall
- Appointment Management by Voice – Patients can call to book, cancel, or reschedule appointments using natural voice commands—no app or portal required.
- Seamless Connection to Your Phone System – Kickcall works with your existing landline or VoIP setup and updates appointments directly in Juno EMR in real time.
- 24/7 Call Handling – Kickcall answers every patient call instantly—during business hours, evenings, weekends, and holidays.
- Smart Human Escalation – If a call requires nuance or human intervention, it’s routed immediately to your front desk or on-call team.
- Lab and Report Status by Phone – Patients can inquire about test results or report readiness without needing to speak to staff.
- Multilingual Voice Support – Automatically detects the caller’s language and responds accordingly—perfect for diverse patient populations.
- Never Miss a Patient Call – Every call is answered promptly to reduce missed appointments and improve patient engagement.
- Free Up Front Desk by Up to 80% – Automate recurring call types to let your staff focus on in-person care.
- Fast, No-Code Set Up – Integrates with Juno EMR in just minutes—no technical skills needed.
- Automated Recall & Follow-Up Voice Reminders – Boost appointment adherence and keep your calendar full with intelligent reminders.
Secure, Compliant, and Clinic-Ready
Kickcall’s integration with Juno EMR uses encrypted APIs and meets HIPAA standards in the USA, along with PIPEDA/PHIPA for Canadian practices. Patient communications are secure, private, and fully auditable.
Why Clinics Choose Kickcall with Juno EMR
- Perfect for primary care, specialty clinics, and small hospital outpatient units using Juno
- Handles high call volumes without increasing staff
- Reduces wait times and improves patient experience
- Supports global clinics with 24/7 & multilingual capabilities
- Grows with your practice—from single-provider to multi-site operations
- Works seamlessly within Juno workflows—no extra tools, no technical hassle
- Delivers consistent, human-like voice experiences for every caller
