14+ workflows handled — out of the box
Every workflow below is live from day one — no setup scripts, no developer involvement required.
What your practice gets with Kickcall?
- An AI Receptionist— Patients interact with your practice the same way they do today, without any change to their experience.
- 24/7 Call Coverage— Never miss a patient call, even after hours, on weekends, or during lunch breaks.
- Multi-Specialty Ready— Provider-specific scheduling rules, appointment type routing, and specialty-specific workflows are all configurable — so every specialty in your practice is handled correctly.
- Telephony Integration— Kickcall works with your existing phone system, whether you're using RingCentral, Vonage, Zoom Phone, Google Voice, or a local VoIP provider.
- Natural Conversations— Patients can ask real questions like "What's the earliest available appointment?" or "Can I book with my last provider?" and get accurate, real-time answers.
- Smart Escalation— Critical and complex calls are seamlessly transferred to the right team member in real time with complete context.
- Multilingual Support— Automatically responds in the caller's language — 42+ languages and accents supported, ideal for diverse patient populations.
- Spam Filtering— Block spam calls and reduce routine call volume by up to 80%, so your team can focus on patient care.
- HIPAA Compliant— Patient data is handled securely on every single call.
- More Revenue, Less Overhead— Fill more appointments without adding front office headcount.
Built for healthcare, with data privacy at its core
Patient confidentiality is at the core of how Kickcall is built. Kickcall is fully HIPAA compliant and SOC 2 certified — covering the privacy and security requirements independent medical practices must uphold across the US. All voice interactions are end-to-end encrypted, and Kickcall's integration with AdvancedMD is secured via the official AdvancedMD API to protect patient data at every step.
Kickcall also signs a Business Associate Agreement (BAA) upon request — ensuring your practice meets its HIPAA business associate obligations. Visit security.kickcall.ai for full details.
Why independent practices trust Kickcall with AdvancedMD?
- Speaks AdvancedMD's Language— From provider schedules to appointment types to specialty-specific booking rules, Kickcall understands how AdvancedMD practices are structured.
- No Double Entry, Ever— Everything the AI does reflects instantly in AdvancedMD. One system, one source of truth.
- Live AdvancedMD Sync— Bookings, reschedules, and cancellations update in your AdvancedMD schedule in real time.
- Prescription Refill Routing— Patients call in for refills. Kickcall captures the request and routes it to the right staff member — no hold times, no voicemail.
- Respects How You've Set Up Your Practice— Custom scheduling rules, provider preferences, and appointment type configurations. Kickcall works within your existing setup, not against it.
- Agent Memory— Every call is personalized from the moment it begins. The AI receptionist already knows the patient's context before the conversation starts.
- Custom Workflows— Beyond the core integration, custom workflows are available on request, subject to API availability.
- No long-term contract— Cancel at any time with no fees or penalties.
Simple setup. Live in 48 hours.
We handle the setup. You focus on your practice. Three steps and your AI voice receptionist is answering patient calls.
Frequently asked questions
1. Is Kickcall's integration officially approved by AdvancedMD?
Kickcall is an official integration partner with AdvancedMD. The integration is native and approved by AdvancedMD — so your practice can connect with full confidence.
2. Will Kickcall work with my existing phone system?
Kickcall integrates with your existing phone system and works alongside your telephony provider, whether you're using RingCentral, Vonage, Zoom Phone, Google Voice, or a local managed VoIP service provider.
3. Do I need to change my AdvancedMD workflows to use Kickcall?
No. Kickcall is built to work around how your practice already operates — it fits into your AdvancedMD workflows without any reconfiguration, staff retraining, or changes to your scheduling processes.
4. How does Kickcall connect with AdvancedMD?
Kickcall integrates with AdvancedMD using the official AdvancedMD API. There is no need to install any additional sync software or apps on your system. The integration is fully managed by Kickcall's team.
5. Can Kickcall book, reschedule, and cancel appointments in AdvancedMD?
Yes. When a patient calls, Kickcall checks your live AdvancedMD schedule, offers available appointment slots, and books the appointment directly in your calendar. Rescheduling and cancellations are handled the same way. Your front office staff can see every change instantly, just as if a staff member had made it.
6. Does Kickcall work for multi-specialty AdvancedMD practices?
Yes. Kickcall is built to handle the complexity of multi-specialty practices. Provider-specific scheduling rules, appointment type routing, and specialty-specific workflows are all configurable — so each provider and specialty in your practice is handled correctly.
7. How do you handle data security?
Kickcall is fully HIPAA compliant and SOC 2 certified. All voice interactions are end-to-end encrypted. For further details, visit security.kickcall.ai. Your data stays yours — always.
8. Do I need to manually keep Kickcall updated when my schedule or office hours change?
No. Kickcall reads your schedule from AdvancedMD in real time. Any changes to provider schedules, office hours, or appointment availability are automatically reflected in Kickcall. Simply update your schedule in AdvancedMD, and Kickcall stays in sync.
9. How long does onboarding take for AdvancedMD users?
Most AdvancedMD practices are live within 48 to 72 hours. If custom workflows are needed for your specialty or practice configuration, it may take additional time. Your dedicated account manager will keep you informed at every step.
10. Is there a long-term contract?
No. There is no long-term contract — you can cancel at any time with no cancellation fees and no penalties.
11. Do you sign a Business Associate Agreement (BAA)?
Yes. Kickcall signs a Business Associate Agreement (BAA) upon request. Contact your dedicated account manager to request one at any time.
12. Do you support outbound calls?
Yes. Outbound calling is currently in pilot. Use cases include filling last-minute appointment slots, auto-recall reminders, and appointment reminders. Reach out to your dedicated account manager to learn more or join the pilot.
