What Your Practice Gets with Kickcall + AllMeds EHR
- An AI Receptionist That Speaks AllMeds's Language — Patients interact with your practice the same way they do today, without any change to their experience. From pre-op consultations to post-op follow-ups to specialty-specific appointment types, Kickcall understands how AllMeds-run practices are structured.
- Live AllMeds Sync — Bookings, reschedules, and cancellations update in your AllMeds schedule in real time — no double entry, ever. Everything the AI does reflects instantly in AllMeds. One system, one source of truth.
- Specialty & Schedule Compatible — Kickcall understands your surgical specialty's appointment types and provider schedules — only booking the right visit in the right slot.
- Agent Memory — Every call is personalized from the moment it begins. The AI receptionist already knows the patient's history and preferred provider before the conversation starts.
- Spam Filtering — Block spam calls and reduce routine call volume by up to 80%, so your team can focus entirely on in-clinic patient care.
- Recall & Reminder Outreach — Automated recall and reminder calls help reduce no-shows and keep pre-op, post-op, and follow-up schedules consistently full.
- Smart Escalation — Urgent surgical concerns, post-op complications, and complex clinical or billing questions are seamlessly transferred to the right team member in real time with complete context.
- Natural Conversations — Patients can ask real questions like "What's the earliest available consultation?" or "What do I need for my pre-op visit?" and get accurate, real-time answers.
- Custom Workflows — Beyond the core integration, custom workflows are available on request, subject to AllMeds EHR approval.
- 24/7 Call Coverage — Never miss a patient call, even after hours, on weekends, or during peak clinic hours.
- Telephony Integration — Kickcall integrates with your existing phone system, whether you're using RingCentral, Vonage, Zoom Phone, Google Voice, or a local VoIP provider.
- Multilingual Support — Automatically responds in the caller's language, ideal for the diverse patient populations surgical specialty practices serve.
- Reduced No-Shows — Automated confirmations and reminders keep your schedule full.
- More Revenue, Less Overhead — Fill more appointment slots and recover more lapsed patients without adding front-desk headcount.
Secure, Compliant, and Built for Healthcare
Patient confidentiality is at the core of how Kickcall is built. Kickcall is fully HIPAA and PIPEDA compliant, and SOC 2 certified — covering the privacy and security standards that surgical specialty practices must uphold across the US and Canada. AllMeds is HIPAA-compliant and ONC-certified, and Kickcall is built to meet the same standard of trust.
All patient voice interactions are end-to-end encrypted, and the Kickcall-built connector communicates with AllMeds through secure channels — so your patients' personal and health information stays protected at every step of every call. Visit security.kickcall.ai for full details.
Frequently Asked Questions
1. How does Kickcall connect with AllMeds EHR?
Kickcall connects with AllMeds through a secure integration, subject to AllMeds EHR approval — allowing us to safely sync with your practice's schedule and patient records.
2. Will Kickcall work with my existing phone system?
Yes. Kickcall integrates with your existing phone system and works alongside your telephony provider, whether you're using RingCentral, Vonage, Zoom Phone, Google Voice, or a local managed VoIP service provider.
3. Do I need to change my AllMeds workflows to use Kickcall?
No. Kickcall is built to work around how your practice already operates — it fits into your AllMeds workflows without any reconfiguration, staff retraining, or changes to your scheduling setup.
4. Can Kickcall book, reschedule, and cancel appointments in AllMeds?
Yes. When a patient calls, Kickcall checks your live AllMeds schedule, offers available slots, and books the appointment directly. Rescheduling and cancellations are handled the same way. Your team sees every change instantly, just as if a staff member had made it.
5. How do you handle data security?
Kickcall is fully HIPAA and PIPEDA compliant, and SOC 2 certified. All voice interactions are end-to-end encrypted. For further details, visit security.kickcall.ai. Your data stays yours — always.
6. Do I need to manually keep Kickcall updated when my schedule changes?
No. Kickcall reads your schedule from AllMeds in real time. Any changes to provider availability or office hours are automatically reflected in Kickcall. Simply update your schedule in AllMeds, and Kickcall stays in sync.
7. Is Kickcall suitable for solo specialists as well as larger surgical groups?
Yes. Kickcall scales from solo specialists to larger multi-site clinics and surgery centers without adding headcount.
8. How long does onboarding take for AllMeds practices?
Most practices are live within 48 hours. Custom or deeper integrations that require AllMeds EHR approval may take additional time. Your dedicated account manager will keep you informed at every step.
9. Do you sign a Business Associate Agreement (BAA)?
Yes. Kickcall signs a Business Associate Agreement (BAA) upon request. Contact your dedicated account manager to request one at any time.
