What You Get with Kickcall + Altera TouchWorks EHR
- Human-like AI voice receptionist that understands caller intent
- Smart escalation to staff for urgent or nuanced queries
- Real-time appointment booking, rescheduling, and cancellations synced with Altera TouchWorks EHR
- Automated recall and reminder calls to reduce no-shows and optimize scheduling
- Multilingual support to serve diverse patient populations
- 24/7 availability—every call answered, even after hours
- Up to 80% reduction in routine front-desk call volume
- AI-generated call summaries capturing caller context and key details
- Spam filtering and smart routing so your staff only handles meaningful calls
- Extends the value of TouchWorks with voice-first automation that supports clinical workflows, interoperability, analytics, and patient engagement
Secure, Compliant, and Built for Healthcare
Kickcall is fully HIPAA, PIPEDA, and SOC 2 compliant. Every patient voice interaction is encrypted, private, and secure—ensuring your practice can confidently adopt AI-powered communication.
Why Practices Choose Kickcall with Altera TouchWorks EHR
- Enhances Altera’s TouchWorks platform with modern voice-first automation
- Reduces administrative burdens while improving patient satisfaction
- Fast deployment—no complex IT lift required
- Scales across large multi-specialty practices and health systems
- Delivers human-like, empathetic conversations that align with modern care delivery
Ready to See Kickcall in Action with Altera TouchWorks EHR?
Empower your practice with an AI voice receptionist that never misses a call and integrates seamlessly with Altera TouchWorks EHR.
