What You Get with Kickcall + Avaros EMR
Kickcall is built around how busy primary care and specialty clinics on Avaros EMR actually operate — high patient volumes, lean front desk teams, and clinical staff who need to stay focused on care. Here's what your practice gets from day one:
- Appointment booking, rescheduling, and cancellations by voice — patients call and manage their appointments naturally over the phone, no web portal or app needed
- Direct connection to your existing clinic phone system — works with your current landline or VoIP setup and updates appointments directly in Avaros in real time
- 24/7 call coverage — every patient call is answered instantly, during business hours, evenings, weekends, and holidays without exception
- Smart escalation to staff — whenever a call requires a human touch, it is routed to your front desk, nurse line, or on-call provider instantly
- Lab and report status updates by phone — patients can check the status of labs or reports anytime without waiting on hold or tying up front desk staff
- Multilingual voice support — automatically detects and responds in the caller's preferred language, ideal for the multicultural patient populations North American clinics serve
- Up to 80% reduction in routine front desk call volume, freeing your team to focus entirely on delivering patient care
- Automated recall and follow-up reminders — timely voice reminders for upcoming visits to boost appointment adherence and protect clinic revenue
- No missed calls, no lost bookings — every inbound call is answered immediately, eliminating missed appointments and lost revenue opportunities
- Quick, no-code setup — the integration with Avaros goes live in minutes with no developer support required
Built for Healthcare, Compliant, and Secure
Clinics across North America carry a serious responsibility when it comes to patient data privacy — and Kickcall is built to meet that responsibility on both sides of the border. Kickcall is fully HIPAA and PIPEDA compliant, covering the privacy and security standards that US and Canadian healthcare practices must uphold. All patient voice interactions are encrypted end-to-end, and the Kickcall-built connector integrates with Avaros via secure APIs — so every patient interaction remains private, auditable, and fully compliant at every step.
Why Practices Choose Kickcall with Avaros EMR?
Primary care clinics, specialty practices, and multi-location providers on Avaros EMR choose Kickcall because it fits naturally into the workflows they already rely on — without disrupting how the practice operates:
- Ideal for primary care, specialty clinics, and multi-location practices running on Avaros EMR across North America
- Reduces call wait times and improves patient satisfaction through instant, always-on voice response
- Frees your front desk from routine phone traffic so staff can focus on in-person patient experience
- Always available and multilingual — serving every patient in their preferred language, 24 hours a day
- Scales effortlessly as your practice grows — from a single clinic to a multi-location operation
- Fits seamlessly into existing Avaros workflows with zero disruption to how your practice already runs
- Delivers professional, human-like voice experiences that reflect the standard of care your patients expect
FAQ's
1. How does Kickcall connect with Avaros EMR?
Kickcall has built a dedicated custom connector specifically for Avaros EMR — a purpose-built bridge that links Kickcall's voice automation directly with Avaros EMR's scheduling and practice management workflows, actively maintained to keep everything running smoothly.
2. Will Kickcall work with my existing Avaros EMR setup?
Yes. Kickcall's custom connector syncs with your Avaros EMR system, handling appointment bookings, reschedules, and cancellations in real time — with no manual entry or disruption to your existing clinical workflows.
3. Is patient data handled securely through Kickcall with Avaros EMR?
Absolutely. Kickcall is fully HIPAA and PIPEDA compliant. All voice interactions are encrypted and processed through secure APIs, ensuring every patient interaction remains private, auditable, and fully compliant with US and Canadian healthcare privacy standards.
4. Can Kickcall handle after-hours patient calls for Avaros EMR practices?
Yes. Kickcall operates 24/7 — patient calls are answered and appointments are managed after hours, on weekends, and during holidays without any staff involvement required.
5. Can Kickcall adapt to the specific workflows of my Avaros EMR practice?
Yes. Kickcall is built to work around how your practice actually operates. Whether you run a primary care clinic, a specialty practice, or a multi-location group, Kickcall can be configured to match your exact Avaros EMR workflow and patient communication needs.
