What You Get with Kickcall
- Appointment Management by Voice – Patients can book, cancel, or reschedule appointments naturally over the phone—no web portal needed.
- Connects to Your Clinic Phone System – Kickcall works with your existing landline or VoIP setup and updates appointments directly in Avaros.
- 24/7 Call Coverage – Every patient call is answered instantly—during business hours, evenings, weekends, and holidays.
- Smart Escalation to Staff – Whenever a call requires a human touch, it’s routed to your front desk, nurse line, or on-call provider instantly.
- Lab and Report Status by Phone – Patients can check the status of labs or reports anytime, without waiting on hold.
- Multilingual Voice Support – Kickcall automatically detects and responds in the caller’s preferred language, ideal for multicultural patient populations.
- Never Miss a Call – All inbound calls are answered immediately—eliminating missed bookings and lost revenue.
- Reduce Front Desk Workload by Up to 80% – Automate routine inquiries and scheduling tasks so your team can focus on patient care.
- Quick, No-Code Setup – Integration with Avaros goes live in minutes—no developer support required.
- Automated Recall & Follow-Up Reminders – Send timely voice reminders for upcoming visits to boost adherence and revenue.
Built for Healthcare, Compliant, and Secure
Kickcall uses encrypted communications and integrates with Avaros via secure APIs. We support HIPAA (USA) and PHIPA/PIPEDA (Canada), ensuring every patient interaction remains private, auditable, and compliant with regulations.
Why Practices Choose Kickcall with Avaros
- Ideal for primary care, specialty clinics, and multi-location practices using Avaros EMR
- Reduces call wait times and boosts patient satisfaction
- Frees your front desk from routine phone traffic
- Works 24/7 in multiple languages—no missed opportunities
- Scales effortlessly as your practice grows
- Seamlessly fits into existing Avaros workflows with zero disruption
- Delivers professional, human-like voice experiences every time
