What You Get with Kickcall + Crystal PM
- AI receptionist with natural, human-like voice that understands patient intent
- Escalation of complex or urgent calls directly to your staff
- Booking, rescheduling, and cancellations fully synced with Crystal PM’s scheduling module
- Automated recall and reminder calls to reduce no-shows and optimize your appointment load
- Multilingual voice support for clinics serving diverse patient populations
- 24/7 call handling so no patient is left waiting because your office is closed
- Up to 80% reduction in routine front desk call volume
- Real-time summaries for each call, capturing patient queries, appointment details, and urgency
- Spam filtering and intelligent call routing so real patient needs are addressed first
- Enhanced patient communication that leverages Crystal PM’s optical + inventory management and patient portal capabilities
Secure, Compliant, and Built for Healthcare
Kickcall is built to meet high standards in health data privacy and security. We are fully compliant with HIPAA, PIPEDA, and SOC 2. All voice interactions are encrypted, protected, and aligned with your regulatory obligations.
Why Optometry Clinics Choose Kickcall with Crystal PM?
- Perfect match for clinics that rely on Crystal PM’s specialized optometry workflows
- Reduces front desk burden while improving patient satisfaction and responsiveness
- Fast onboarding with minimal tech complexity
- Scales from single-doctor offices to multi-provider clinics
- Improves clinic efficiency without sacrificing personalized patient care
Ready to See Kickcall in Action with Crystal PM?
Enhance patient communication, minimize missed calls, and let AI handle the front desk voice traffic.
