What Your Practice Gets with Kickcall + CureMD EHR
An AI Receptionist That Speaks CureMD's Language — Patients interact with your practice the same way they do today — booking, rescheduling, canceling appointments, and getting answers to routine questions without any change to their experience. From specialty templates to provider schedules to appointment rules, Kickcall understands how CureMD practices are structured.
Live CureMD Sync — Bookings, reschedules, and cancellations update in your CureMD schedule in real time — no double entry, ever. One system, one source of truth.
Specialty Schedule Compatible — Kickcall understands your specialty-specific scheduling rules and only books the right appointment types in the right slots.
Spam Filtering — Block spam calls and reduce routine call volume by up to 80%, so your team can focus on patient care.
Voice-Ready Integration — Manages real-time provider availability, upcoming appointment slots, and complex scheduling rules without manual input.
Agent Memory — Every call is personalized from the moment it begins. The AI receptionist already knows the context before the conversation starts.
Automated Recall & Reactivation — Voice reminders for follow-ups, checkups, and overdue visits to keep your schedule full and protect practice revenue.
Smart Escalation — Critical and complex calls are seamlessly transferred to the right team member in real time with complete context.
Natural Conversations — Patients can ask real questions like "What's the earliest available appointment?" or "Can I book with my last provider?" and get accurate, real-time answers.
Custom Workflows — Beyond the core integration, custom workflows are available on request, subject to API availability.
24/7 Call Coverage — Never miss a patient call, even after hours, on weekends, or during holidays.
Telephony Integration — Kickcall integrates with your existing phone system and works alongside your telephony provider, whether you're using RingCentral, Vonage, Zoom Phone, Google Voice, or a local managed VoIP service provider.
Multilingual Support — Automatically responds in the caller's language — 42+ languages and accents supported, ideal for the diverse patient communities CureMD practices serve.
More Revenue, Less Overhead — Fill more appointments without adding front office headcount.
Built for Healthcare, with Data Privacy at its Core
CureMD practices carry a serious responsibility when it comes to patient data — and Kickcall is built to meet that standard. Kickcall is fully HIPAA and SOC 2 compliant for US practices, and PIPEDA compliant for Canadian practices — covering the privacy and security requirements medical practices must uphold.
All voice interactions are end-to-end encrypted, and Kickcall's integration with CureMD EHR is secured to protect patient data at every step. For full details, visit security.kickcall.ai.
Frequently Asked Questions
1. Is Kickcall's integration officially approved by CureMD?
Yes. CureMD has officially approved Kickcall's API access, allowing us to securely connect with your CureMD EHR account.
2. Will Kickcall work with my existing phone system?
Kickcall integrates with your existing phone system and works alongside your telephony provider, whether you're using RingCentral, Vonage, Zoom Phone, Google Voice, or a local managed VoIP service provider.
3. Do I need to change my CureMD workflows to use Kickcall?
No. Kickcall is built to work around how your practice already operates — it fits into your CureMD workflows without any reconfiguration, staff retraining, or changes to your scheduling processes.
4. How does Kickcall connect with CureMD?
Kickcall integrates with CureMD using the official CureMD API. There is no need to install any additional sync software or apps on your system.
5. Can Kickcall book, reschedule, and cancel appointments in CureMD?
Yes. When a patient calls, Kickcall checks your live CureMD schedule, offers available appointment slots, and books the appointment in your CureMD calendar. Rescheduling and cancellations are handled the same way. Your front office staff can see every change instantly, just as if a staff member had made it.
6. How does Kickcall handle scheduling rules in CureMD?
Kickcall fully respects your CureMD configuration. Specialty-specific rules stay enforced, and appointment-type restrictions only accept the right appointment type. Your scheduling rules, your way.
7. Do I need to manually update Kickcall when my schedule changes in CureMD?
No. Kickcall reads your schedule from CureMD in real time. Any changes to provider schedules, operating hours, or appointment availability are automatically reflected in Kickcall. Simply update your schedule in CureMD, and Kickcall stays in sync.
8. Is patient data handled securely?
Yes. Kickcall is fully HIPAA and SOC 2 compliant for US practices, and PIPEDA compliant for Canadian practices. All voice interactions are end-to-end encrypted. For full details, visit security.kickcall.ai.
9. How quickly can my practice go live?
Most practices are live within 48 hours. Kickcall connects to CureMD with a no-code setup, and your dedicated account manager is with you every step of the way.
10. Is there a long-term contract?
No. There is no long-term contract — you can cancel at any time with no cancellation fees and no penalties.
11. Do you sign a Business Associate Agreement (BAA)?
Yes. Kickcall signs a Business Associate Agreement (BAA) upon request.
