14+ workflows handled — out of the box
Every workflow below is live from day one — no setup scripts, no developer involvement required.
What your practice gets with Kickcall + Dentrix
- An AI Receptionist That Speaks Dentrix's Language— Patients interact with your practice the same way they do today, without any change to their experience. From operatory blocks to appointment types to provider schedules, Kickcall understands how Dentrix dental practices are structured.
- Live Dentrix Sync— Bookings, reschedules, and cancellations update in your Dentrix schedule in real time — no double entry, ever. Everything the AI does reflects instantly in Dentrix. One system, one source of truth.
- Block Schedule Compatible— Kickcall understands your Dentrix time blocks, operatory configurations, and provider preferences — only booking the right appointment types in the right slots, respecting your Perfect Day Scheduling setup exactly.
- Agent Memory— Every call is personalized from the moment it begins. The AI receptionist already knows the patient's history and preferred provider before the conversation starts.
- Spam Filtering— Block spam calls and reduce routine call volume by up to 80%, so your team can focus entirely on chairside patient care.
- Recall & Reactivation Outreach— Voice reminders for overdue cleanings, exams, and treatment follow-ups boost patient reactivation and protect practice revenue.
- Smart Escalation— Dental emergencies and complex inquiries are seamlessly transferred to the right team member in real time with complete context.
- Natural Conversations— Patients can ask real questions like "What's the earliest available cleaning?" or "Can I book with my last dentist?" and get accurate, real-time answers.
- Custom Workflows— Beyond the core integration, custom workflows are available on request.
- 24/7 Call Coverage— Never miss a patient call, even after hours, on weekends, or during lunch.
- Telephony Integration— Kickcall integrates with your existing phone system, whether you're using RingCentral, Vonage, Zoom Phone, Google Voice, or a local VoIP provider.
- Multilingual Support— Automatically responds in the caller's language, ideal for the diverse patient communities dental practices serve.
- Reduced No-Shows— Automated confirmations and reminders keep your schedule full.
- More Revenue, Less Overhead— Fill more chairs and recover more lapsed patients without adding front desk headcount.
Built for healthcare, with data privacy at its core
Patient confidentiality is at the core of how Kickcall is built. Kickcall is fully HIPAA and PIPEDA compliant, and follows best practices aligned with PHIPA requirements — covering the privacy and security standards that dental practices must uphold across the US and Canada. Dentrix has set the standard for dental practice management for over 30 years — and Kickcall is built to meet the same standard of trust.
All patient voice interactions are end-to-end encrypted, and the Kickcall-built connector communicates with Dentrix via NexHealth through secure channels — so your patients' personal and dental health information stays protected at every step of every call. Visit security.kickcall.ai for full details.
Simple setup. Live in 48 hours.
We handle the setup. You focus on your practice. Three steps and your AI voice receptionist is answering patient calls.
Frequently asked questions
1. How does Kickcall connect with Dentrix?
Kickcall connect with Dentrix via NexHealth — allowing us to securely connect with your Dentrix account.
2. Will Kickcall work with my existing phone system?
Kickcall integrates with your existing phone system and works alongside your telephony provider, whether you're using RingCentral, Vonage, Zoom Phone, Google Voice, or a local managed VoIP service provider.
3. Do I need to change my Dentrix workflows to use Kickcall?
No. Kickcall is built to work around how your practice already operates — it fits into your Dentrix workflows without any reconfiguration, staff retraining, or changes to your scheduling setup.
4. Can Kickcall book, reschedule, and cancel appointments in Dentrix?
Yes. When a patient calls, Kickcall checks your live Dentrix schedule, offers available appointment slots, and books the appointment in your Dentrix calendar. Rescheduling and cancellations are handled the same way. Your front desk team sees every change instantly, just as if a staff member had made it.
5. How do you handle data security?
Kickcall is fully HIPAA and PIPEDA compliant, and SOC 2 certified. All voice interactions are end-to-end encrypted. For further details, visit security.kickcall.ai. Your data stays yours — always.
6. Do I need to manually keep Kickcall updated when my schedule or office hours change?
No. Kickcall reads your schedule from Dentrix in real time. Any changes to provider schedules, operatory availability, or office hours are automatically reflected in Kickcall. Simply update your schedule in Dentrix, and Kickcall stays in sync.
7. How does Kickcall handle blockout times in Dentrix?
Kickcall fully respects your blockout configuration. Hard blocks stay closed. Appointment-type blocks only accept the right appointment type. Your Perfect Day Scheduling setup stays intact — your scheduling rules, your way.
8. How long does onboarding take for Dentrix practices?
Most Dentrix practices are live within 48 hours. If custom workflows are needed for your practice configuration, it may take additional time. Your dedicated account manager will keep you informed at every step.
9. Is there a long-term contract?
No. There is no long-term contract — you can cancel at any time with no cancellation fees and no penalties.
10. Do you sign a Business Associate Agreement (BAA)?
Yes. Kickcall signs a Business Associate Agreement (BAA) upon request. Contact your dedicated account manager to request one at any time.
