What You Get with Kickcall
- Appointment Management by Voice – Patients can book, cancel, or reschedule appointments over the phone using natural language—no apps or portals required.
- Compatible with Your Existing Phone Line – Kickcall connects to your current landline or VoIP system and performs scheduling actions directly in eClinicalWorks.
- 24/7 Call Answering – Never miss a patient call—Kickcall responds instantly, even on evenings, weekends, and holidays.
- Smart Human Escalation – Urgent or complex calls are forwarded immediately to your front desk or care team.
- Lab, Test, and Visit Summary Access – Patients can check status updates by phone without tying up your staff.
- Multilingual Voice Support – Automatically detects and responds in the caller’s preferred language—ideal for diverse populations.
- Zero Missed Calls – Every inbound call is answered in real time, reducing patient drop-offs and missed opportunities.
- Cut Admin Time by Up to 80% – Automate routine calls and streamline front desk operations.
- Quick, No-Code Setup – Kickcall integrates with eClinicalWorks in minutes—no developer support needed.
- Voice-Based Recall & Follow-Ups – Send automated reminders and boost rebookings with smart voice outreach.
Secure, Compliant, and Practice-Ready
Kickcall is fully compliant with HIPAA (USA) and PHIPA/PIPEDA (Canada). All communications are encrypted, and your patient data is protected through secure, standards-based integration with eClinicalWorks.
Why Practices Choose Kickcall with eClinicalWorks
- Trusted by primary care, urgent care, and specialty clinics using eClinicalWorks
- Handles high call volumes without expanding staff
- Improves scheduling efficiency and reduces wait times
- Seamlessly fits into existing eClinical workflows
- Offers 24/7 multilingual voice support for inclusive care
- Boosts patient engagement while reducing front-desk workload
- Scales effortlessly from small practices to enterprise-level groups
