What You Get with Kickcall?
Kickcall acts as your always-on AI receptionist, enhancing FieldEdge’s strengths with human-like professionalism:
- 24/7 Availability – Capture every call, even outside business hours.
- Spam Call Filtering – Prevent robocalls from interrupting your workflow.
- Multilingual Support – Cater to callers in their preferred language.
- Instant Escalation to Staff – Forward urgent calls to the right team member quickly.
- Sentiment Analysis – Sense caller intent and emotion for smarter handling.
- Business Knowledge Base – Provide accurate information directly from your FAQs or ticket history.
- Smart Scheduling & Reminders – Automatically book jobs into FieldEdge and send automated follow-ups.
- Natural, Customer-Centric Conversations – Engage callers with human-like, professional interactions.
Why FieldEdge Users Choose Kickcall?
FieldEdge offers robust tools—dispatching, mobile CRM, invoicing, reporting—but homeowners still want to get through when they call. Kickcall helps you:
- Turn every incoming call into a potential lead—even after hours.
- Let your office team focus on managing routes and jobs, not phone queues.
- Offer a polished, branded caller experience.
- Lower costs compared to hiring additional reception staff.
Kickcall complements FieldEdge by turning your phone lines into an extension of your field operations—smooth, efficient, and always responsive.
Security & Compliance You Can Rely On
Protecting customer data is paramount. That’s why Kickcall meets rigorous standards:
- PIPEDA Compliant – Fully aligned with Canadian privacy regulation.
- SOC 2 Certified – Ensures your data is handled with trusted security practices.
Ready to Supercharge Your FieldEdge Workflow?
See how Kickcall can transform your customer calls into booked jobs and elevated service experiences.
