What You Get with Kickcall + Neo
- Never Miss a Call — Connect with clients 24/7, covering off-hours, busy times, or staff breaks.
- Appointment Management by Voice — Schedule, reschedule, confirm or cancel appointments via voice commands; everything updates automatically in Neo.
- Smart Human Escalation — Complex calls, urgent issues or special requests are seamlessly forwarded to your team.
- Direct Use of Existing Phone Setup — Works with your clinic’s current telephone lines and infrastructure.
- Multilingual Support — Handle calls in multiple languages to better serve diverse client populations.
- Reduce Front Desk Workload by Up to 80% — Free up staff from answering routine calls and doing manual schedule-updates.
- Recall & Reminder Calls — Automated call reminders for follow-ups, vaccinations, preventive care, helping reduce no-shows.
- Revenue Growth — By capturing every opportunity, reducing lost bookings, and improving client satisfaction, revenue tends to rise.
Secure, Compliant, and Built for Veterinary Standards
Kickcall + Neo keeps your client and patient data safe. Key compliance and security features include:
- HIPAA-level assurances for protecting sensitive information.
- PIPEDA-readiness for clinics in Canada.
- SOC 2 certification for enterprise-grade security and operational excellence.
Why Clinics Choose Kickcall with Neo
- Neo’s cloud-based workflows already reduce friction — adding Kickcall turns phone traffic into an automated, reliable channel.
- All voice interactions sync into the Neo system, eliminating duplicate entries and reducing schedule conflicts.
- Ideal for clinics of all sizes, from solo veterinarians to multi-doctor or multi-location operations.
- Designed for practices that need to cut administrative burden without compromising client experience.
- Clinics see better patient flow, happier staff and more consistent revenue.
Ready to See Kickcall in Action?
Transform how your clinic manages calls. Let Kickcall + Neo work together so you can focus on what you do best—caring for pets.
