What Your Clinic Gets with Kickcall + Jane
- An AI Receptionist That Speaks Jane's Language— Clients interact with your clinic the same way they do today, without any change to their experience. From practitioner schedules to appointment types to waitlist management, Kickcall understands how Jane clinics are structured.
- Live Sync with Jane App— Bookings, reschedules, and cancellations update in your Jane schedule in real time — no double entry, ever. Everything the AI does reflects instantly in Jane, working within your existing setup — custom scheduling rules, practitioner preferences, and appointment type configurations included — not against it.
- Multidisciplinary Support— Physiotherapy, chiropractic, counselling, registered massage therapy, acupuncture, naturopathy, and other integrative disciplines — Kickcall adapts to your exact mix of services, even if your clinic runs several disciplines under one roof.
- Agent Memory— Every call is personalized from the moment it begins. The AI receptionist already knows the client's history and preferred practitioner before the conversation starts.
- Spam Filtering— Block spam calls and reduce routine call volume by up to 80%, so your team can focus entirely on in-person care.
- Smart Escalation— More personal or urgent calls are transferred to your front desk or on-call practitioner in real time with complete context.
- Natural Conversations— Clients can ask real questions like "What's the earliest available appointment with my usual practitioner?" and get accurate, real-time answers.
- Custom Workflows— Beyond the core integration, custom workflows are available on request.
- 24/7 Call Coverage— Never miss a client call, even after hours, on weekends, or on holidays.
- Telephony Integration— Kickcall integrates with your existing phone system, whether you're using RingCentral, Vonage, Zoom Phone, Google Voice, or a local VoIP provider.
- Multilingual Support— Automatically responds in the caller's language, ideal for diverse and inclusive practices.
- Reduced No-Shows— Automated confirmations and reminders keep your schedule full.
- More Revenue, Less Overhead— Fill more appointments without adding front desk headcount.
Built for Compliance and Patient Privacy
Client confidentiality is at the core of how Kickcall is built. Kickcall is fully HIPAA compliant in the US and PIPEDA compliant in Canada, and follows best practices aligned with PHIPA requirements, and is SOC 2 certified — covering the privacy and security standards that physiotherapy, chiropractic, mental health, and multidisciplinary clinics must uphold.
All voice interactions are end-to-end encrypted, and the Kickcall-built connector communicates with Jane through secure channels — so your clients' personal and clinical information stays protected at every step of every call. Visit security.kickcall.ai for full details.
Simple Setup. Live in 48 Hours.
We handle the setup. You focus on your clients. Three steps and your AI voice receptionist is answering calls.
Frequently Asked Questions
1. How does Kickcall connect with Jane App?
Kickcall's AI Front Desk integrates with Jane App through a custom API integration, allowing us to securely connect with your Jane App account.
2. Will Kickcall work with my existing phone system?
Kickcall integrates with your existing phone system and works alongside your telephony provider, whether you're using RingCentral, Vonage, Zoom Phone, Google Voice, or a local managed VoIP service provider.
3. Do I need to change my Jane workflows to use Kickcall?
No. Kickcall is built to work around how your clinic already operates — it fits into your Jane workflows without any reconfiguration, staff retraining, or changes to your scheduling setup.
4. Can Kickcall book, reschedule, and cancel appointments in Jane?
Yes. When a client calls, Kickcall checks your live Jane schedule, offers available appointment slots, and books the appointment in your Jane calendar. Rescheduling and cancellations are handled the same way. Your front desk team sees every change instantly, just as if a staff member had made it.
5. How do you handle data security?
Kickcall is fully HIPAA and PIPEDA compliant, and SOC 2 certified. All voice interactions are end-to-end encrypted. For further details, visit security.kickcall.ai. Your data stays yours — always.
6. Do I need to manually keep Kickcall updated when my schedule or office hours change?
No. Kickcall reads your schedule from Jane in real time. Any changes to provider schedules, office hours, or appointment availability are automatically reflected in Kickcall. Simply update your schedule in Jane, and Kickcall stays in sync.
7. Is Kickcall suitable for multidisciplinary clinics on Jane?
Yes. Jane is built for physiotherapy, chiropractic, massage therapy, mental health, acupuncture, naturopathy, and many other disciplines — and Kickcall is configured to match your exact mix of practitioners, services, and scheduling rules, whether you're a solo practitioner or a multi-location, multi-discipline clinic.
8. How long does onboarding take for Jane clinics?
Most Jane clinics are live within 48 hours. If custom workflows are needed for your practice configuration, it may take additional time. Your dedicated account manager will keep you informed at every step.
9. Is there a long-term contract?
No. There is no long-term contract — you can cancel at any time with no cancellation fees and no penalties.
10. Do you sign a Business Associate Agreement (BAA)?
Yes. Kickcall signs a Business Associate Agreement (BAA) upon request. Contact your dedicated account manager to request one at any time.
