What You Get with Kickcall + MatrixCare
- A natural, conversational AI receptionist that enhances patient interaction
- Smart escalation of urgent or complex calls directly to your team
- Appointment scheduling, rescheduling, and cancellations synced with MatrixCare
- Automated recall and reminder calls to reduce no-shows and improve care coordination
- Multilingual voice support to welcome diverse populations
- 24/7 call handling—so no patient or resident call goes unanswered
- Up to 80% reduction in repetitive front-desk or intake call volume
- Real-time call summaries with caller intent and context for efficient follow-up
- Spam filtering and intelligent call routing to ensure staff focus on genuine needs
- Complements MatrixCare’s capabilities in mobile point-of-care documentation, interoperability, analytics, revenue cycle management, and resident engagement
Secure, Compliant, and Built for Healthcare
Kickcall adheres to the highest healthcare-grade compliance standards. Fully HIPAA, PIPEDA, and SOC 2 compliant, every voice interaction is encrypted, secure, and handled with the same care as your MatrixCare-managed clinical data.
Why Care Agencies and Facilities Love Kickcall with MatrixCare
- Extends MatrixCare’s all-in-one platform with intuitive, voice-first patient/resident engagement
- Reduces administrative burden so staff can focus on care delivery
- Rapid, hassle-free deployment with minimal IT load
- Scales easily, from home health agencies to large skilled nursing or senior living networks
- Brings compassionate, high-quality voice communication—without adding more staffing cost
Ready to See Kickcall in Action with MatrixCare?
Let AI voice streamline your front desk and caregiver communication—smart, personable, and always on call.
