What You Get with Kickcall + NextGen EHR
- Natural, empathetic AI receptionist that understands patient intent
- Smart escalation for urgent or complex calls to the right staff
- Appointment booking, rescheduling, and cancellations synced with NextGen’s scheduler
- Automated recall and reminder calls to reduce no-shows and keep schedules full
- Multilingual support for inclusive patient communication
- 24/7 availability—ensuring patients are always heard, even after hours
- Up to 80% reduction in routine front desk call volume
- Real-time call summaries with intent, next steps, and caller context
- Spam filtering and intelligent routing to prioritize real patient calls
- Voice-first automation that complements NextGen’s patient portal, telehealth, billing, and analytics tools
Secure, Compliant, and Built for Healthcare
Kickcall is fully HIPAA, PIPEDA, and SOC 2 compliant, ensuring all voice interactions are encrypted, secure, and privacy-preserving.
Why Ambulatory Practices Choose Kickcall with NextGen EHR
- Enhances NextGen’s EHR and practice management suite with intelligent voice automation
- Improves patient satisfaction while reducing administrative workload
- Quick, seamless deployment without technical complexity
- Scales from solo providers to multi-specialty group practices
- Frees staff to focus on patient care while maintaining consistent, professional communication
Ready to See Kickcall in Action with NextGen EHR?
Upgrade your front desk with a voice receptionist that’s smart, human-like, and always available.