What You Can Do with Kickcall + Nextiva
- AI-Powered Call Answering: Automatically answer inbound Nextiva calls 24/7 using a natural, human-like AI voice agent.
- Intelligent Call Routing: Qualify callers, route calls to the right department, or escalate to staff based on intent and business rules.
- Appointment Booking & Call Intake: Book appointments, capture caller information, and sync data with EHRs, EMRs, or CRMs during live calls.
- Missed Call & After-Hours Automation: Ensure calls are handled even when teams are busy, unavailable, or offline.
- Custom AI Call Behavior: Define AI responses, call flows, and escalation logic to match your operational workflows.
Secure, Compliant & Reliable
Kickcall is built for businesses operating in regulated and high-trust environments. AI voice interactions running on Nextiva are protected using enterprise-grade security standards, including SOC 2, HIPAA, and PHIPA—supporting compliant communication across healthcare, enterprise, and customer-facing operations.
How Kickcall Fits into Nextiva?
Kickcall works on top of your existing Nextiva phone system.
- Keep your current Nextiva numbers
- Use your existing call routing setup
- Add AI voice as a front-line receptionist or intake agent
Nextiva continues to handle your core communications. Kickcall adds intelligence and automation.
