What You Can Do with Kickcall + Nextiva
AI-Powered Call Answering
Automatically answer inbound Nextiva calls 24/7 using a natural, human-like AI voice agent.
Intelligent Call Routing
Qualify callers, route calls to the right department, or escalate to staff based on intent and business rules.
Appointment Booking & Call Intake
Book appointments, capture caller information, and sync data with EHRs, EMRs, or CRMs during live calls.
Missed Call & After-Hours Automation
Ensure calls are handled even when teams are busy, unavailable, or offline.
Custom AI Call Behavior
Define AI responses, call flows, and escalation logic to match your operational workflows.
Secure, Compliant & Reliable
Kickcall is built for businesses operating in regulated and high-trust environments. AI voice interactions running on Nextiva are protected using enterprise-grade security standards, including SOC 2, HIPAA, and PHIPA—supporting compliant communication across healthcare, enterprise, and customer-facing operations.
How Kickcall Fits into Nextiva?
Kickcall works on top of your existing Nextiva phone system.
- Keep your current Nextiva numbers
- Use your existing call routing setup
- Add AI voice as a front-line receptionist or intake agent
Nextiva continues to handle your core communications. Kickcall adds intelligence and automation.
