What You Get with Kickcall
- Appointment Management by Voice – Let patients schedule, cancel, or move appointments by speaking naturally over the phone — no apps or manual entry required.
- Connects to Your Business Phone Line – Kickcall works with your clinic’s existing number or VoIP system and updates OpenEMR in real time based on patient interaction.
- 24/7 Patient Call Coverage – Day or night, weekend or holiday — every patient call is handled without missing a beat.
- Escalates to Staff When Needed – Complex or urgent requests are quickly transferred to your staff or on-call team.
- Check Lab Results or Reports by Phone – Patients can get lab or test updates without needing to speak to someone or wait on hold.
- Supports Multiple Languages – Kickcall automatically detects and responds in the caller’s preferred language, perfect for diverse populations.
- Zero Missed Calls – Every call is picked up instantly to prevent lost appointments, patient frustration, or revenue gaps.
- Reduce Front Desk Load by Up to 80% – Offload repetitive phone tasks and free up your team to focus on in-clinic care.
- Quick to Deploy – Live in Minutes – Kickcall integrates with OpenEMR with no coding or IT help required.
- Boost Visits with Smart Reminders – Send recall and follow-up voice reminders automatically and improve patient engagement.
Compliant, Secure, and Clinic-Ready
Kickcall is developed with full attention to healthcare compliance. All communication is securely encrypted, and the integration with OpenEMR aligns with standards such as HIPAA, PHIPA, and PIPEDA. Patient data stays safe, private, and in your control at all times.
Why Clinics Using OpenEMR Trust Kickcall
- Built to support small clinics, community health centers, and specialty practices using OpenEMR
- Handles routine and high-volume calls without requiring more staff
- Reduces front-desk burnout and improves operational efficiency
- Fits into your existing OpenEMR workflow without extra software
- Easily adapts to growing practices with multiple locations
- Available 24/7 and speaks the language of your patients
- Delivers a warm, professional experience on every call
