What You Get with Kickcall
- Appointment Management by Voice – Patients can schedule, cancel, or reschedule appointments through simple phone conversations — no apps or portals required.
- Integrates with Your Existing Phone Line – Kickcall connects to your current clinic or hospital phone system (including VoIP) and communicates directly with Oracle Health in real time.
- 24/7 Call Handling Without Staff Overload – All incoming calls are answered instantly — even after hours, weekends, or holidays.
- Escalation to Your Team When Needed – Sensitive or complex calls are quickly routed to the front desk, nurse triage, or on-call providers.
- Lab Results and Report Updates – Patients can check lab status or document readiness via phone — without speaking to staff.
- Multilingual Support Out of the Box – Kickcall detects and responds in the caller’s preferred language, ideal for diverse patient populations.
- Never Miss a Patient Call – Every call is picked up immediately, reducing no-shows, patient frustration, and administrative gaps.
- Reduce Call Volume by Up to 80% – Offload repetitive queries and free up your care team for clinical work.
- Fast Setup, No Technical Team Required – Go live with Oracle Health in minutes using Kickcall’s plug-and-play setup.
- Automated Recalls and Follow-Up Voice Reminders – Improve rebookings, post-visit care, and continuity with voice-based reminders.
Compliant, Secure, and Healthcare-Ready
Kickcall is built for full compliance with HIPAA (USA), PHIPA, and PIPEDA (Canada). Our integration with Oracle Health uses encrypted APIs and adheres to strict healthcare data security standards — keeping every patient interaction safe, private, and trackable.
Why Providers Choose Kickcall with Oracle Health
- Tailored for hospitals, outpatient centers, and multi-specialty clinics using Oracle Health
- Scales effortlessly across departments and multi-location networks
- Reduces phone wait times and improves the patient experience
- Frees your front desk and call center from repetitive work
- Speaks multiple languages to support inclusive care
- Seamlessly fits into Oracle Health workflows — no extra training needed
- Delivers responsive, human-like voice experiences every time
