What You Get with Kickcall + PointClickCare EHR
- A natural, compassionate AI-powered voice receptionist that delivers friendly, human-like interactions
- Intelligent escalation for urgent or complex clinical or staffing queries
- Appointment bookings, rescheduling, and cancellations synced with your PointClickCare calendar
- Automated recall and reminder calls to reduce no-shows and improve compliance
- Multilingual support to serve diverse residents and families
- 24/7 coverage—ensuring every call is answered promptly and professionally
- Up to 80% reduction in routine front-desk call workloads
- Real-time call summaries with caller intent and follow-up guidance
- Spam filtering and smart call routing to prioritize genuine patient/resident interactions
- Voice-first automation that enhances PointClickCare’s core strengths in clinical documentation, medication workflows, billing, analytics, and care coordination
Secure, Compliant, and Built for Long-Term Care
Kickcall is built for secure healthcare communication. We are fully compliant with HIPAA, PIPEDA, and SOC 2, ensuring every interaction is encrypted, private, and audit-ready.
Why Senior Care Organizations Choose Kickcall with PointClickCare?
- Enhances PointClickCare’s comprehensive EHR with intuitive voice automation
- Frees clinical and admin staff from repetitive phone tasks—so they can focus on delivering care
- Easy to deploy with minimal IT complexity
- Scales effortlessly across individual nursing homes, multi-facility healthcare systems, and home care agencies
- Ensures consistent, compassionate communication that supports workflow efficiency and resident satisfaction
Ready to See Kickcall in Action with PointClickCare EHR?
Make your front desk smarter, friendlier, and always available—integrated with your PointClickCare workflows.
