What You Get with Kickcall
- Appointment Management by Voice – Patients can call and book, cancel, or reschedule appointments using natural voice prompts — no portals or apps needed.
- Connects to Your Existing Clinic Phone – Kickcall works with your current phone number or VoIP system and integrates directly into your PS Suite workflow.
- 24/7 Phone Coverage – Every patient call is answered — during the day, after hours, on weekends, and holidays — with no delay.
- Smart Escalation to Staff When Needed – Urgent or complex inquiries are routed directly to your front desk or on-call provider.
- Lab & Report Status via Phone – Patients can check on lab results, prescriptions, or documentation without tying up staff.
- Built-in Multilingual Support – Automatically detects and speaks the caller’s preferred language — ideal for diverse Canadian populations.
- No Missed Calls or Voicemails – All calls are handled instantly, reducing dropped appointments and improving access.
- Reduce Phone Workload by Up to 80% – Free up your administrative staff by offloading repetitive scheduling and inquiry calls.
- Fast Setup – No Coding or Tech Team Needed – Connects to PS Suite in minutes with Kickcall’s plug-and-play approach.
- Automated Recall Reminders – Send timely voice reminders for follow-ups and recalls, helping increase visit adherence and revenue.
PHIPA-Compliant and Secure for Canadian Healthcare
Kickcall follows PHIPA and PIPEDA guidelines for data privacy and is built for healthcare-grade security. All communication is encrypted, and our integration with PS Suite ensures patient information remains protected and compliant.
Why Canadian Clinics Choose Kickcall with PS Suite
- Trusted by family practices, walk-in clinics, and specialty clinics using PS Suite
- Reduces phone hold times and improves the patient experience
- Designed for Canadian regulations and clinic workflows
- Multilingual and always available — even when your office is closed
- Scales from solo providers to large group practices
- Easy setup with no changes required in your existing EMR
- Keeps your front desk focused on in-clinic care, not phone traffic
