What You Get with Kickcall + Solutionreach
- AI receptionist with natural, conversational speech that interprets caller intent
- Intelligent escalation for complex or time-sensitive calls to live staff
- Appointment booking, rescheduling, and cancellations synced with Solutionreach scheduling
- Automated recall and reminder outreach to reduce no-shows and re-engage inactive patients
- Multilingual voice support to serve diverse patient populations
- 24/7 availability—patient calls answered anytime, even outside office hours
- Up to 80% reduction in routine front desk call volume
- Real-time call summaries capturing caller context, urgency, and next-step recommendations
- Spam filtering and intelligent routing to prioritize genuine patient inquiries
- Harmonized communication flows combining voice, text, email, and Solutionreach’s messaging capabilities
Secure, Compliant, and Built for Healthcare
Kickcall is designed to uphold rigorous security and privacy standards. We comply with HIPAA, PIPEDA, and SOC 2, ensuring all voice interactions are encrypted, role-based, and audit-ready—so your practice and patient data remain protected.
Why Practices Choose Kickcall with Solutionreach?
- Adds real-time voice engagement to Solutionreach’s robust digital patient outreach
- Reduces front desk burden while enhancing patient responsiveness
- Rapid deployment with no heavy technical overhead
- Scales smoothly across solo practices, multi-provider clinics, and enterprise groups
- Improves patient satisfaction, reduces missed calls, and strengthens engagement across channels
Ready to See Kickcall in Action with Solutionreach?
Let AI voice handle your patient calls while Solutionreach handles messaging and outreach—delivering a seamless, multi-channel communication experience.