Built for US Healthcare. Protected by HIPAA & SOC 2 Type II

Kickcall powers AI voice receptionists for clinics, dental practices, behavioral health providers, wellness businesses, and healthcare technology companies across the United States. Every call, booking, and patient interaction runs on infrastructure that has passed independent HIPAA and SOC 2 Type II audits — so your front desk can go AI-first without putting PHI at risk.

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Two Standards. One Goal: Protect Patient Data.

Kickcall is built around recognized healthcare and security standards to help protect sensitive patient information and give healthcare organizations confidence in the technology they use.

Built for Healthcare Privacy & Security

Kickcall has undergone a full security audit and holds HIPAA compliance status. Our administrative, technical, and physical safeguards are built to satisfy the HIPAA Security Rule, protecting the confidentiality, integrity, and availability of Protected Health Information (PHI) at every step. Qualifying customers can request a signed Business Associate Agreement (BAA).

Security Controls You Can Trust

Kickcall's infrastructure, access controls, and day-to-day operations have been independently examined against the SOC 2 Trust Services Criteria for security, availability, and confidentiality. This gives your compliance and procurement teams the third-party evidence they need to move forward with confidence.

What Our Compliance Program Covers

From protecting sensitive information to managing access and responding to security events — here's what's included.

Data Protection

Encryption and secure data-handling practices help protect information throughout its lifecycle.

Identity & Access

Authentication, authorization, and permission controls help ensure access is limited to authorized users and systems.

Infrastructure Security

Security controls across the underlying infrastructure help reduce unauthorized access and operational risk.

Monitoring & Logging

Security activity is monitored and logged to support visibility, investigation, and accountability.

Backup & Recovery

Backup and recovery processes help maintain availability and support recovery when disruptions occur.

Incident Response

Defined processes help identify, investigate, contain, and respond to security incidents.

Three Principles Behind Every Security Control

We know healthcare software moves fast. That's why our partners get speed and a team that actually answers.

01

Confidentiality

Sensitive information should only be accessible to authorized people and systems.
02

Integrity

Information should remain accurate, consistent, and protected from unauthorized changes.
03

Availability

Critical systems and information should remain accessible when healthcare teams need them.

What Security & Compliance Mean for Your Organization

Compliance isn't just about checking a box. It gives healthcare organizations confidence when using technology to handle sensitive patient information.

Confidentiality, Integrity, Availability

Every security control maps back to these three core principles for protecting sensitive healthcare information.

Independently Verified, Not Self-Declared

Our HIPAA and SOC 2 Type II compliance is confirmed through completed third-party audits, not internal claims.

Built for Real Healthcare Workflows

Our safeguards are designed to protect PHI across the everyday calls, bookings, and patient interactions your front desk handles.
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Continuously Tested and Improved

We regularly evaluate and strengthen our controls to keep pace with evolving healthcare security requirements.

Compliance That Enables Adoption

Our program is built so healthcare organizations can deploy AI voice technology confidently, without compromising on federal privacy and security standards.

Frequently Asked Questions

Is Kickcall HIPAA compliant?

Does Kickcall have SOC 2 Type II certification?

Is a BAA available?

How does Kickcall protect patient information?

Can I review Kickcall's security documentation?

Who can I contact with security or compliance questions?

Request Our Compliance Documentation

Want to review our BAA or full SOC 2 Type II report? Our team can share documentation under NDA.

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24/7 Call Handling

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Multilingual Support

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Live Call Transfer

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Smart Appointment Booking

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Auto-Sync Knowledge Base

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AI-Powered Receptionist

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Custom Integrations

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Secure & Scalable

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White-Label Ready

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Analytics Dashboard

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Spam Call Detection

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Dedicated Technical Manager

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AI Agent Builder

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Real-Time Slack Support

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VoIP-First Architecture

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Customer Support

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Workflow Automation

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Data Security

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Intelligent Scheduling

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Advanced Reporting

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Lead Scoring

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Customer Support

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Workflow Automation

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Data Security

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Intelligent Scheduling

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Advanced Reporting

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Lead Scoring