Kickcall powers AI voice receptionists for clinics, dental practices, behavioral health providers, wellness businesses, and healthcare technology companies across the United States. Every call, booking, and patient interaction runs on infrastructure that has passed independent HIPAA and SOC 2 Type II audits — so your front desk can go AI-first without putting PHI at risk.
Encryption and secure data-handling practices help protect information throughout its lifecycle.
Authentication, authorization, and permission controls help ensure access is limited to authorized users and systems.
Security controls across the underlying infrastructure help reduce unauthorized access and operational risk.
Security activity is monitored and logged to support visibility, investigation, and accountability.
Backup and recovery processes help maintain availability and support recovery when disruptions occur.
Defined processes help identify, investigate, contain, and respond to security incidents.
We know healthcare software moves fast. That's why our partners get speed and a team that actually answers.
Is Kickcall HIPAA compliant?
Yes, Kickcall is designed to support HIPAA requirements through appropriate administrative, technical, and organizational safeguards. Contact our team for compliance documentation and details about the applicable scope.
Does Kickcall have SOC 2 Type II certification?
Yes. Kickcall maintains SOC 2 Type II controls covering relevant security and operational practices. Documentation can be provided to qualified organizations during the evaluation process.
Is a BAA available?
Yes, where applicable. If Kickcall acts as a Business Associate for your organization, our team can provide a HIPAA-compliant BAA as part of the evaluation and contracting process.
How does Kickcall protect patient information?
Kickcall uses security controls covering areas such as data protection, access management, infrastructure security, monitoring, backup and recovery, and incident response.
Can I review Kickcall's security documentation?
Yes. You can request our BAA, SOC 2 Type II report, and other relevant security documentation. Our team can share applicable materials under NDA during your evaluation.
Who can I contact with security or compliance questions?
Our team can help with questions related to security, compliance, privacy, documentation, and your organization's evaluation process.
Want to review our BAA or full SOC 2 Type II report? Our team can share documentation under NDA.