From answering calls to booking appointments and analyzing performance—Kickcall does it all.


Most clinics don't know what's going wrong on calls—where patients get frustrated, where conversations break, or why conversions drop.
Call Sentiment Analysis
Live
Kickcall listens, analyzes, and tells you exactly what's happening.
Positive
72%
Neutral
20%
Frustrated
8%

1.2s
Avg Response
98.5%
Resolution Rate
Without clear data, you're guessing—how many calls you missed, how much time you saved, or how your system is performing. Kickcall gives you complete visibility.

Total Answered
1,096
Assistance Workflows
800
Opportunity Workflows
296
Transferred
64
Kickcall ensures smooth data flow and collaboration.
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What types of patient calls can Kickcall handle on its own?
Kickcall's AI receptionist is pre-trained on 14+ workflows that front desks deal with daily — including appointment booking, cancellations, reschedules, refill requests, administrative queries, insurance & billing inquiries, general questions (hours, location, services), provider schedule lookup, note-taking, and spam/robocall filtering. More workflows are added regularly, and if you need a custom one, Kickcall will build it for you.
What happens when a patient asks something the AI isn't trained to answer?
Kickcall's AI Recommendations Centre detects knowledge gaps in real time. For example, if a patient asks "Can I get a same-day lab report?" and that answer isn't in the system, Kickcall flags it instantly, recommends exactly what to add to the knowledge base (e.g., "Lab Turnaround Times"), and learns from every call — so the same gap never repeats.
How does Kickcall help me understand what's really happening on my clinic's calls?
Through Call Sentiment Analysis, Kickcall automatically audits every call, tracks response times, detects workflow errors, and surfaces patterns in patient sentiment. You get a clear breakdown — e.g., 72% Positive, 20% Neutral, 8% Frustrated — so you know exactly where patients drop off or get frustrated and can fix it.
Does Kickcall work after office hours and support multiple languages?
Yes. Kickcall provides 24/7 AI Chat & Voice support with multilingual capabilities, meaning it can handle patient calls around the clock regardless of language — without any extra staff needed.
What integrations does Kickcall support?
Kickcall connects with 100+ tools, including popular platforms like Cal.com, Zendesk, Dentrix, Oscar Pro (EMR) — ensuring smooth data sync across your existing workflows without switching between systems. More integrations are continuously being added.
Is Kickcall compliant with healthcare privacy regulations?
Yes. Kickcall is a Canadian-based platform with compliance certifications in place for HIPAA and PIPEDA, ensuring every patient interaction is private and secure. It also holds SOC 2 Type II certification, making it enterprise-ready for healthcare environments.




Automate calls, handle more customers, and grow — with zero disruption to your current setup.