14+ workflows handled — out of the box
Every workflow below is live from day one — no setup scripts, no developer involvement required.
What your practice gets with Kickcall + Akitu One
- An AI Receptionist That Speaks Akitu One's Language— Patients interact with your practice the same way they do today — booking, rescheduling, canceling appointments, and getting answers to routine questions without any change to their experience. From appointment types to provider schedules to recare workflows, Kickcall understands how Akitu One practices are structured.
- Live Akitu One Sync— Bookings, reschedules, and cancellations update in your Akitu One schedule in real time — no double entry, ever. One system, one source of truth.
- Block Schedule Compatible— Kickcall understands your blockout rules and only books the right appointment types in the right slots.
- Voice-Ready Integration— Manages real-time provider availability, upcoming appointment slots, and complex scheduling rules without manual input.
- Agent Memory— Every call is personalized from the moment it begins. The AI receptionist already knows the context before the conversation starts.
- Spam Filtering — Block spam calls and reduce routine call volume by up to 80%, so your team can focus on patient care.
- Recare & Recall Reminders— Automated voice reminders for cleanings, exams, and overdue visits to keep your schedule full and protect practice revenue.
- Smart Escalation— Critical and complex calls are seamlessly transferred to the right team member in real time with complete context.
- Natural Conversations— Patients can ask real questions like "What's the earliest available appointment?" or "Can I book with my last provider?" and get accurate, real-time answers.
- Purpose-Built Workflows— Beyond the core integration, custom workflows are available on request, subject to API availability.
- 24/7 Call Coverage— Never miss a patient call, even after hours, on weekends, or during holidays.
- Telephony Integration— Kickcall integrates with your existing phone system and works alongside your telephony provider, whether you're using RingCentral, Vonage, Zoom Phone, Google Voice, or a local managed VoIP service provider.
- Multilingual Support— Automatically responds in the caller's language — 42+ languages and accents supported, ideal for Canada's diverse patient communities.
- More Revenue, Less Overhead— Fill more appointments without adding front office headcount.
Built for healthcare, with data privacy at its core
Patient confidentiality is at the core of how Kickcall is built. Kickcall is HIPAA and PIPEDA compliant, and follows best practices aligned with PHIPA requirements — covering the privacy and security standards dental practices must uphold across Canada and the US.
All voice interactions are end-to-end encrypted, and Kickcall's integration with Akitu One is secured to protect patient data at every step. For full details, visit security.kickcall.ai.
Simple setup. Live in 48 hours.
We handle the setup. You focus on your practice. Three steps and your Akitu One AI receptionist is answering patient calls.
Frequently asked questions
1. Is Kickcall officially approved by Akitu One?
Yes. Kickcall is an official integration partner with Akitu One — the integration is verified and approved by Akitu One, so your practice can connect with full confidence.
2. Will Kickcall work with my existing phone system?
Kickcall integrates with your existing phone system and works alongside your telephony provider, whether you're using RingCentral, Vonage, Zoom Phone, Google Voice, or a local managed VoIP service provider.
3. Do I need to change my Akitu One workflows to use Kickcall?
No. Kickcall is built to work around how your practice already operates — it fits into your Akitu One workflows without any reconfiguration, staff retraining, or changes to your scheduling processes.
4. How does Kickcall connect with my Akitu One software?
Kickcall integrates with Akitu One using the official Akitu One API. There is no need to install any additional sync software or apps on your system.
5. Can Kickcall book, reschedule, and cancel appointments in Akitu One?
Yes. When a patient calls, Kickcall checks your live Akitu One schedule, offers available appointment slots, and books the appointment in your Akitu One calendar. Rescheduling and cancellations are handled the same way. Your front office staff can see every change instantly, just as if a staff member had made it.
6. How does Kickcall handle blockout times in Akitu One?
Kickcall fully respects your blockout configuration. Hard blocks stay closed. Appointment-type blocks only accept the right appointment type. Your scheduling rules, your way.
7. Do I need to manually update Kickcall when my schedule changes in Akitu One?
No. Kickcall reads your schedule from Akitu One in real time. Any changes you make to provider schedules, operating hours, or appointment availability are automatically reflected in Kickcall. Simply update your schedule in Akitu One, and Kickcall stays in sync.
8. Can Kickcall handle calls in French, Punjabi, Hindi, and Mandarin?
Yes. Kickcall supports 42+ languages and regional accents — including French, Punjabi, Hindi, and Mandarin. The AI receptionist automatically detects the caller's language and responds accordingly, so every patient in your community is served in the language they're most comfortable with.
9. How do you handle data security?
Kickcall is HIPAA and PIPEDA compliant, and follows best practices aligned with PHIPA requirements. All voice interactions are end-to-end encrypted. For further details, visit security.kickcall.ai. Your data stays yours — always.
10. How quickly can my practice go live?
Most practices are live within 48 hours. Kickcall connects to Akitu One with a no-code setup, and your dedicated account manager is with you every step of the way.
11. Is there a long-term contract?
No. There is no long-term contract — you can cancel at any time with no cancellation fees and no penalties.
12. Do you sign a Business Associate Agreement (BAA)?
Yes. Kickcall signs a Business Associate Agreement (BAA) upon request.
