Trusted Partner

Note: Custom Cisco BroadWorks integration available on request — subject to Cisco approval.

AI Voice Agent Integration with Cisco BroadWorks (BroadSoft)

Cisco BroadWorks (formerly BroadSoft) is a carrier-grade cloud communication platform used by telecom operators and service providers to deliver hosted voice, UCaaS, and collaboration services at scale. As part of Cisco’s collaboration portfolio, BroadWorks powers enterprise-grade calling, SIP routing, and multi-tenant voice infrastructure worldwide. Kickcall integrates seamlessly with Cisco BroadWorks to add AI-powered voice automation on top of existing carrier and enterprise voice deployments—without disrupting core telephony architecture. With Kickcall + BroadWorks, service providers and enterprises can transform traditional voice systems into intelligent, AI-enabled communication platforms.

What You Can Do with Kickcall + Cisco BroadWorks

AI Voice for Carrier & Enterprise Clients
Enable AI voice agents to answer and manage inbound calls across BroadWorks-powered deployments.

Intelligent Call Screening & Routing
Allow AI to qualify callers, capture intent, and route calls before reaching live agents or enterprise teams.

Multi-Tenant AI Deployment
Deploy AI voice automation across multiple enterprise customers within your BroadWorks infrastructure.

Healthcare & Regulated Industry Automation
Support hospitals, clinics, and regulated enterprises with compliant AI call handling integrated into their Cisco-powered voice systems.

Value-Added Service Expansion
Offer AI voice automation as a premium service layer within your BroadWorks UCaaS portfolio.

Secure, Compliant & Reliable

Kickcall is designed for enterprise and carrier-grade deployments. AI voice services integrated with Cisco BroadWorks follow strict security and compliance standards, including SOC 2, HIPAA, and PHIPA—supporting regulated industries and high-trust enterprise environments across global markets.

How Kickcall Works with Cisco BroadWorks?

Kickcall integrates at the SIP and routing layer within your BroadWorks environment.

  • Preserve your existing carrier-grade architecture
  • Maintain billing, provisioning, and multi-tenant structures
  • Add AI voice agents as an intelligent automation layer

Cisco BroadWorks powers the communication backbone. Kickcall adds real-time AI voice intelligence on top of it.

Ready to Add AI Voice to Your Business with Kickcall?

Automate calls, handle more customers, and grow — with zero disruption to your current setup.

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24/7 Call Handling

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Multilingual Support

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Live Call Transfer

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Smart Appointment Booking

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Auto-Sync Knowledge Base

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AI-Powered Receptionist

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Custom Integrations

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Secure & Scalable

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White-Label Ready

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Analytics Dashboard

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Spam Call Detection

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Dedicated Technical Manager

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AI Agent Builder

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Real-Time Slack Support

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VoIP-First Architecture

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Customer Support

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Workflow Automation

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Data Security

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Intelligent Scheduling

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Advanced Reporting

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Lead Scoring

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Customer Support

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Workflow Automation

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Data Security

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Intelligent Scheduling

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Advanced Reporting

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Lead Scoring