What You Get with Kickcall + Dentrix?
Kickcall is built around how busy dental practices on Dentrix actually operate — high patient call volumes, lean front desk teams, and clinical staff who need to stay focused on chairside care. Here's what your practice gets from day one:
- Appointment booking, rescheduling, and cancellations by voice — patients call and manage their appointments naturally using simple voice prompts, no app or web form needed
- Direct connection to your existing dental phone — integrates with your current landline or VoIP system and syncs directly with Dentrix in real time
- 24/7 call answering — every patient call is answered instantly, even during after-hours, weekends, and holidays without exception
- Smart escalation to staff — urgent or complex inquiries are forwarded to your front desk or on-call team instantly without friction
- Treatment status and lab update requests by voice — patients can call in to check on lab work, upcoming treatment plans, or billing status without tying up front desk staff
- Multilingual voice support — automatically detects the caller's language and responds accordingly, ideal for the diverse patient populations dental practices serve
- Up to 80% reduction in routine admin call volume, freeing your team to focus entirely on delivering in-chair patient care
- Automated recall reminders and revenue recovery — voice reminders for cleanings, exams, and overdue visits to boost patient reactivation and protect practice revenue
- No missed calls, no lost bookings — every inbound call is answered in real time, reducing missed appointments and improving the patient experience
- Fast, no-code setup — connects to Dentrix in minutes with no technical knowledge or developer support required
HIPAA-Compliant and Secure for Dental Clinics
Dentrix has set the standard for dental practice management for over 30 years — and Kickcall is built to meet the same standard of trust. Kickcall is fully HIPAA, PIPEDA, and SOC 2 compliant, covering the privacy and security standards that dental practices must uphold across the US and Canada. All patient voice interactions are encrypted end-to-end, and the Kickcall-built connector communicates with Dentrix via secure channels — so your patients' personal and dental health information stays protected at every step of every call.
Why Dental Teams Choose Kickcall with Dentrix?
Dental practices on Dentrix choose Kickcall because it fits naturally into the workflows their platform is built around — without disrupting how the practice already operates:
- Designed for general, pediatric, and multi-specialty dental clinics running Dentrix across North America
- Reduces call traffic while improving patient access — even outside normal business hours
- Delivers consistent, human-like phone experiences that reflect the standard of care your patients expect
- Scales from solo dentists to multi-location DSOs without adding front desk headcount
- Fits seamlessly into existing Dentrix workflows with no staff training or IT support required
- Boosts patient retention and practice revenue through timely, automated voice outreach and recall reminders
FAQ's
1. How does Kickcall connect with Dentrix?
Kickcall has built a dedicated custom connector specifically for Dentrix — a purpose-built bridge that links Kickcall's voice automation directly with Dentrix's on-premise practice management workflows, actively maintained to keep everything running smoothly.
2. Will Kickcall work with my existing Dentrix setup?
Yes. Kickcall's custom connector syncs with your Dentrix system, handling appointment bookings, reschedules, and cancellations in real time — with no manual entry or disruption to your existing dental workflows.
3. Is patient data handled securely through Kickcall with Dentrix?
Absolutely. Kickcall is fully HIPAA, PIPEDA, and SOC 2 compliant. All voice interactions are encrypted and processed through secure channels, ensuring your patients' personal and dental health information stays fully protected and aligned with US and Canadian privacy standards.
4. Can Kickcall handle after-hours patient calls?
Yes. Kickcall operates 24/7 — patient calls are answered and appointments are managed after hours, on weekends, and during holidays without any staff involvement required.
5. Can Kickcall adapt to the specific workflows of my Dentrix practice?
Yes. Kickcall is built to work around how your practice actually operates. Whether you run a general dentistry clinic, a pediatric practice, or a multi-location DSO, Kickcall can be configured to match your exact Dentrix workflow and patient communication needs.
