What You Can Do with Kickcall + Microsoft Teams Phone
AI-Powered Call Answering
Automatically answer inbound Teams Phone calls 24/7 using a natural, human-like AI voice agent.
Smart Call Routing & Escalation
Allow AI to understand caller intent and route calls to the right team, department, or user within Microsoft Teams.
Appointment Booking & Call Intake
Capture caller information, schedule appointments, and sync data with your EHR, CRM, or internal systems during live calls.
After-Hours & Overflow Call Handling
Ensure calls are handled even when your team is unavailable or during high call volumes.
Custom AI Call Workflows
Configure AI responses, routing rules, and escalation paths based on your business processes.
Secure, Compliant & Reliable
Kickcall is built for enterprise and regulated environments. AI voice interactions integrated with Microsoft Teams Phone follow strong security and compliance standards, including SOC 2, HIPAA, and PHIPA—supporting secure and compliant communication across industries.?
How Kickcall Works with Microsoft Teams Phone?
Kickcall works alongside your existing Microsoft Teams Phone setup—no replacement required.
- Keep your current Teams Phone numbers
- Continue using your existing call routing and user setup
- Add AI voice agents to automate inbound conversations
Microsoft Teams Phone powers your communication system. Kickcall adds intelligent AI voice automation to handle and optimize your calls.
