What You Get with Kickcall + Remedly
- AI receptionist that understands patient intent and responds in a natural, human-like voice
- Smart escalation to staff for clinical, urgent, or high-priority inquiries
- Appointment booking, cancellations, and rescheduling aligned with your scheduling system
- Automated reminders and recall calls to improve patient engagement and retention
- Multilingual voice support to serve a diverse patient base
- 24/7 call handling so every inquiry is captured, even outside clinic hours
- Reduced administrative workload by automating repetitive and high-volume calls
- Real-time call summaries capturing patient needs, treatment interest, and intent
- Intelligent spam filtering and routing to prioritize genuine patient inquiries
- Seamless alignment with Remedly features like EHR/EMR, billing (RCM), patient portal, reporting, and communication tools
Secure, Compliant, and Built for Business
Kickcall is built with enterprise-grade security and privacy. We are designed to meet rigorous compliance standards (e.g., HIPAA, PIPEDA, SOC 2) where applicable, ensuring that voice interactions are encrypted, protected, and trustworthy.
Why Medical & Aesthetic Practices Choose Kickcall with Remedly?
- Adds voice automation to Remedly’s EHR and practice management system
- Helps capture more consultations and patient inquiries with instant call handling
- Reduces administrative workload across scheduling and patient communication
- Ensures consistent and professional communication across every interaction
- Supports clinics of all sizes, from solo providers to multi-location practices
- Enhances patient experience with fast, reliable, and always-available responses
FAQs
1. Can Kickcall manage appointments within Remedly?
Yes, it can handle bookings, rescheduling, and cancellations while keeping your schedule updated.
2. Does Kickcall send reminders or recall calls to patients?
Yes, it can automate reminders and recall calls to keep patients engaged and returning.
3. Does it help reduce no-shows in medical practices?
Yes, timely reminders and follow-ups help improve attendance and reduce missed appointments.
4. Can Kickcall capture and organize patient call details?
Yes, it records key information like inquiries and treatment interest for easy follow-up.
5. How does Kickcall fit into a clinic’s daily workflow?
It reduces interruptions and organizes communication, allowing staff to focus more on patient care.