What You Get with Kickcall + TotalMD
Natural, Human‑Like AI Receptionist: Understands caller intent and responds conversationally.
Intelligent Escalation: Routes urgent or complex calls to live staff.
Seamless Appointment Management: Books, reschedules, and cancels appointments synced with TotalMD’s calendar.
Automated Recall and Reminder Calls: Reduces missed appointments and improves patient engagement by reinforcing TotalMD’s recall/recare features.
Multilingual Voice Support: Serves diverse patient populations.
24/7 Availability: Ensures no patient call is left unanswered.
Up to 80% Reduction in Routine Front‑Desk Call Volume: Frees up staff for more meaningful tasks.
Real‑Time Call Summaries: Captures caller context, patient need, and urgency for review.
Spam Filtering and Smart Routing: Prioritises genuine patient requests and filters out noise.
Voice‑Driven Communication: Complements TotalMD’s scheduling and patient‑interaction capabilities.
Secure, Compliant, and Built for Healthcare
Kickcall is engineered with healthcare‑grade security and privacy protections. We support full compliance with HIPAA, PIPEDA, and SOC 2 standards. All voice interactions are encrypted and handled with the same level of care as your clinical and patient data.
Why Clinics Choose Kickcall with TotalMD?
- Adds voice‑first automation to TotalMD’s platform.
- Reduces administrative burden while improving patient responsiveness.
- Quick deployment with minimal technical overhead.
- Scalable — suitable for solo practitioners, group clinics, and multi‑location practices.
- Enhances patient satisfaction by ensuring consistent, intelligent communication across every call.
Ready to See Kickcall in Action with TotalMD?
Experience how AI voice can transform your patient communication, reduce missed calls, and optimise front‑desk efficiency.
Book Your Free Demo
