ASAP List

AI ASAP List Calls for Open Dental

When a cancellation opens a slot, Kickcall calls patients on your Open Dental ASAP list who want to come in sooner and books the first one who says yes. •

Official Integration Partner

VERIFIED BY

Open Dental

Kickcall is an official integration partner with Open Dental, allowing our AI Front Desk to securely connect with your Open Dental account.

Zero disruption to current workflows

Real-time Sync

Actively maintained

Custom Workflows

Quick Workflow Walkthrough

How This Workflow Runs, Step by Step

AI ASAP list calls for Open Dental are outbound calls that fill a new opening from your ASAP list, the appointments your team marked ASAP. Kickcall matches the opening to patients whose appointment fits, calls them in your order, moves the first yes into the slot where your setup allows, and stops once it's filled.

Step 01

Spot the opening and match it

When a slot opens, Kickcall finds ASAP appointments that fit its length, provider, operatory and procedure, ordered by your rules.

Step 02

Call the best matches

The AI tells the patient an earlier time is available, gives the exact date and time, and asks if they can take it.

Step 03

Move the first yes

Where your setup allows, the first patient who accepts is moved into the opening. Otherwise staff get the confirmed patient to move.

Step 04

Stop when it's filled

As soon as the slot is taken, outreach stops, the remaining patients aren't called, and the result is logged in Open Dental.

More hygiene recall gets booked without staff working through the Recall List by phone.

It Works the Same Way Your Team Works

Every follow-up call uses the same judgment a good front-desk team member uses before it calls, during the call, and after the call ends.

Respects Do Not Disturb

Before each call, Kickcall checks your do-not-call list and Open Dental contact preferences, so ASAP list patients you've flagged are never called.

Calls at the right hours

ASAP calls go out only inside your calling window, and Kickcall stops offering a same-day opening once it passes the cut-off your team sets.

Writes back to your system

Where your setup allows, the patient is moved into the opening and the call result is logged in Open Dental, so your schedule and ASAP list stay accurate.

Creates tasks for your team

If a patient can take the slot only with a different provider or procedure, or asks something clinical, Kickcall creates a staff task instead of guessing.

Focused on the goal, not the task

The goal is a filled opening, not a long call list. Kickcall calls only until one patient accepts, then stops reaching out about that slot.

Persistent, but polite

Kickcall moves quickly through your ASAP list but never pressures anyone. A patient who says "not this time" stays on the list for the next opening.

Security and privacy come first. Every call runs within your configured rules and consent settings — and is built to never frustrate your patients.