Proudly Canadian

AI Receptionist forFamily Practice

Comprehensive communication solution designed specifically for Canadian family practice clinics. Handle everything from pediatric appointments to senior care with AI that understands the full spectrum of family medicine.

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Proven Results for Canadian Healthcare

See the impact KickCall has made on healthcare practices across Canada

50%

Administrative time saved on phone calls

30%

Reduction in calls deflected

40%

Improvement in patient self bookings

80%

Call answer rate

Built for Canadian Healthcare Standards

Every feature designed with Canadian healthcare regulations, data protection laws, and cultural considerations in mind.

PIPEDA
 Compliant

Full compliance with Canada's Personal Information Protection and Electronic Documents Act

Canadian Data 
Residency

All patient data stored exclusively within Canadian borders

Provincial Health Act Compliance

Adherence to provincial health information protection acts across all territories

Bilingual Support

Native English and French language support for all patient interactions

Never Miss a Patient Call Again

KickCall answers your patient calls, books and updates appointments during non-working hours and weekends. Your patients get immediate care, you get peace of mind.

🕒 Starting at $59/month

Complete after-hours patient communication solution

Answer all after-hours calls instantly

Book appointments in real-time

Update existing appointments

Handle urgent patient concerns

Manage prescription refill requests

Emergency triage and assessment

Start After-Hours Coverage

No setup fees

14-day free trial

Cancel Anytime

How It Works

Our AI phone agent streamlines patient interactions with intelligent automation, making every call efficient and personalized for your healthcare practice.

01

Personalize Your AI Phone Assistant

Patients can speak naturally, and the system will understand their intent and context - no need to repeat information or navigate rigid menus. Our Phone Agent tailors responses based on patient history and previous interactions, making every conversation feel seamless and personalized.

📞

Patient Calls

Mrs. Johnson-Diabetes follow-up

🤖

AI recognizes voice

Personal greeting & context loaded

🗣

Natural conversation

Understanding intent without rigid menus

02

Answer and Triage

When a call comes in, AI greets the patient conversationally, understands their request using natural language processing, and remembers previous details within the same conversation. Whether the patient asks about an appointment, a referral, or a lab result, the AI responds intelligently.

Hi.this is Dr.Smith’s office.

I need to reschedule my appointment

I see you have an appointment on 
Tuesday. What day works better for you?

03

EMR Lookup

Instead of putting patients on hold, Phone Agent retrieves patient details from the EMR in real time while the patient is still speaking. No more waiting - just instant access to the right information for faster resolutions.

🔍 Looking for Results

Blood Work

Normal glucose: 95 mg/dL

Ready

Last Week

MRI Results

No abnormalities detected

Scheduled

This morning

04

Take Action

Once the intent is confirmed, the system doesn't just process requests - it anticipates the next steps. Whether it's scheduling an appointment, sending a referral update, or triggering a digital form, the AI handles tasks seamlessly while keeping patients informed.

Appointment booked for next Tuesday at 10 AM.

🗓️ Appointment Scheduled

June

23

Dr. Albert Flost

General Physician

Appointments 43

Value-Added Features of Our Voice AI Agent

Kickcall handles real business tasks—like booking appointments and syncing help docs—automatically, & intelligently.

Integrations 100+ tools

Kickcall ensures smooth data flow and collaboration.

Oscar Pro

Smarter, Human-Like Patient Calls — Fully Integrated with Oscar Pro

Mindbody Online

AI Receptionist for Mindbody Users — Never Miss a Client Call Again

Pabau

AI Assistant for Pabau Users — Handle Clinic Calls with Zero Missed Opportunities

Juno EMR

Smart Voice AI Receptionist for Juno EMR Clinics

iTRUST Optometry EHR

Voice AI Integration for iTrust EHR-Powered Eye Care Clinics

aCOM RAPID

AI Receptionist Tailored for RAPID by ACOM Health

See All Integrations

Human-Centric Experience for a
Multicultural Nation

Celebrating Canada's diversity with AI that speaks your patients' languages and understands cultural nuances in healthcare communication.

40+ Languages

Our AI communicates naturally in over 40 languages, ensuring every patient feels comfortable and understood, regardless of their primary language.

English

French

Spanish

Cantonese

Punjabi

Spanish

Tagalog

Italian

+34 more languages

99%

Patient Satisfaction

24/7

Multilingual Support

Maple Leaf Family Clinic Saves 15 Hours Per Week

Dr. Sarah Chen's family practice in Toronto transformed their patient communication with KickCall's AI receptionist, achieving remarkable efficiency gains.

Maple Leaf Family Clinic

Toronto, Ontario

🕒

15%

Hours Saved Weekly

📞

92%

Instant calls answered

📉

65%

Shorter wait times

💲

$2400

Monthly Cost Savings

"KickCall has been a game-changer for our family practice. Our patients love the instant responses, and our staff can focus on providing quality care instead of managing endless phone calls."

SC

Dr. Sarah Chen

Family Physician & Clinic Director

Before KickCall

  • 2 full-time receptionists overwhelmed with calls

  • Average wait time of 8 minutes for patients

  • 30% of calls went to voicemail during peak hours

  • Frequent appointment booking errors

After KickCall

  • 1 receptionist handles complex tasks only

  • Instant response for 92% of patient calls

  • 24/7 availability for appointments and inquiries

  • Zero booking errors with EMR integration

Why Canadian Healthcare Providers Choose KickCall

Celebrating Canada's diversity with AI that speaks your patients' languages and understands cultural nuances in healthcare communication.

Canadian Data Sovereignty

Your patient data never leaves Canada. Our infrastructure is 100% Canadian, ensuring complete compliance with federal and provincial privacy laws.

Understanding Canadian Healthcare

Our AI understands OHIP, MSP, and other provincial health programs, providing accurate information to patients about coverage and billing.

Local Support Team

Canadian-based customer success team available during your practice hours, understanding the unique challenges of Canadian healthcare.

Serving All Canadian Provinces & Territories

British Columbia

Saskatchewan

Ontario

New Brunswick

Prince Edward Island

Yukon

Nunavut

Alberta

Manitoba

Quebec

Nova Scotia

Newfoundland

Northwest Territories

Complete nationwide coverage across all 13 provinces & territories

Ready to Add AI Voice to Your Business with Kickcall?

Automate calls, handle more customers, and grow — with zero disruption to your current setup.

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24/7 Call Handling

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Multilingual Support

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Live Call Transfer

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Smart Appointment Booking

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Auto-Sync Knowledge Base

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AI-Powered Receptionist

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Custom Integrations

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Secure & Scalable

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White-Label Ready

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Analytics Dashboard

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Spam Call Detection

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Dedicated Technical Manager

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AI Agent Builder

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Real-Time Slack Support

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VoIP-First Architecture

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Customer Support

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Workflow Automation

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Data Security

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Intelligent Scheduling

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Advanced Reporting

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Lead Scoring

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Customer Support

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Workflow Automation

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Data Security

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Intelligent Scheduling

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Advanced Reporting

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Lead Scoring

Compliance Certification

We have compliance certifications and protocols in place to ensure that every single interaction is private and secure.
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