Proudly American
Built for How Urgent Care Actually Runs in America. Urgent care runs on speed, patients calling to check your current wait time, confirm you accept their insurance, or find out whether their symptoms need you or the ER. Every one of those calls hits your front desk while your staff is already with patients. Kickcall answers every call instantly, gives accurate wait-time and insurance answers, and directs anything that sounds like a true emergency to 911, so your team can stay focused on the patients already inside.
Instant AI responses eliminate wait times
Reduction in appointment no-shows
Never miss a customer call again
Native-level support in 50+ languages and dialects
Every customer gets the same quality service
Handle unlimited calls simultaneously
Our AI phone agent streamlines patient interactions with intelligent automation, making every call efficient and personalized for your practice.
01
Patients can speak naturally, and the system understands their intent and context — no need to repeat information or navigate rigid menus. Kickcall tailors responses based on patient history and previous interactions, making every conversation feel seamless and personalized.
📞
Patient Calls
Mr. Johnson – Follow-up Visit Request
🤖
AI recognizes voice
Personal greeting & context loaded
🗣
Natural conversation
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When a call comes in, Kickcall greets the patient conversationally, understands their request using natural language processing, and remembers details within the same conversation — whether they're asking about wait times, insurance, or a symptom that needs urgent attention.
Kick
Call
Hi, thank you for calling Kaira Urgent Care. How can I help you today?
I need to reschedule my appointment
Kick
Call
I see you have an appointment on Tuesday. What day works better for you?
03
Instead of putting a patient on hold, Kickcall retrieves patient details, insurance status, and prior visit history from the EMR in real time while the patient is still speaking — no more waiting, just instant access to the right information.
🔍 Looking for Results
Lab Results
Routine blood work available for review.
Ready
Updated Last Week
Annual Physical
Radiology report currently being finalized.
Scheduled
Updated this morning
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Kick
Call
🗓️ Appointment Scheduled
June
23
Dr. Albert Flost
Urgent Care Physician
By automating patient communication and answering every call instantly, Kickcall helped Westgate Urgent Care reduce missed calls by 71% while improving the overall patient experience.
Westgate Urgent Care
Phoenix, Arizona
🕒
19 Hours
Saved Weekly
💲
$4500
Monthly Cost Savings
📉
71%
Shorter wait times
📞
100%
Calls Answered Instantly
"During flu season our phones used to ring nonstop while we were slammed with patients in the building. Kickcall answers every call instantly now, tells people accurate wait times, and our front desk isn't pulled in two directions anymore."
Dr. Emily Keth
Medical Director
Before Kickcall
Calls going unanswered during peak walk-in hours
Self-pay and insurance questions creating long front-desk delays
Inaccurate wait time information given out inconsistently
Frequent After-hours calls going straight to voicemailappointment booking errors
After Kickcall
Every call answered instantly, even during the busiest hours
Self-pay rates and insurance status communicated clearly upfront
Wait time information given accurately and consistently
24/7 call coverage with zero missed after-hours calls
Your patient data is protected with enterprise-grade security. Our infrastructure is 100% HIPAA compliant, ensuring complete adherence to federal healthcare privacy regulations.
Our AI understands Medicare, Medicaid, and private insurance plans, providing accurate information to patients about coverage, copays, and benefits verification.
Native English and Spanish support, plus 40 additional languages reflecting America's diverse patient population
American-based customer success team available during your practice hours, understanding the unique challenges of USA primary care and insurance requirements.
Alabama
Alaska
Arizona
South Carolina
California
Colorado
Georgia
Hawaii
Idaho
Arkansas
Indiana
West Virginia
Kentucky
Texas
New York
Maryland
Massachusetts
Iowa
Complete nationwide coverage across all 50 American states, territories & federal districts
Kickcall ensures smooth data flow and collaboration.
AI voice receptionist for athenaOne practices
AI Voice Receptionist for Epic EHR Users
AI Voice Receptionist for eClinicalWorks Practices
AI Voice Receptionist for NextGen EHR Users
AI Voice Receptionist for OmniMD Users
AI Voice Receptionist for MEDITECH EHR
Does Kickcall handle multiple calls at once?
What happens if a caller describes a real emergency?
Does it speak multiple languages?
Can it collect payment over the phone?
Is there a long-term contract?
Will it sound natural to my patients?
Will Kickcall work with my existing phone system?
Automate calls, handle more customers, and grow — with zero disruption to your current setup.
