Proudly American
Built for How Orthopedic Care Actually Runs in America. From a sports injury that needs a same-week evaluation to a surgical consult that requires prior authorization before it's even scheduled, your front desk juggles complexity most clinics never see. Kickcall handles appointment scheduling, joint pain evaluations, and follow-up visits with the urgency and accuracy each case requires, so your staff can focus on the patients in front of them, not the phone.
Instant AI responses eliminate wait times
Reduction in appointment no-shows
Never miss a customer call again
Native-level support in 50+ languages and dialects
Every customer gets the same quality service
Handle unlimited calls simultaneously
Reduce your front desk's call load and handle patient interactions efficiently. Our AI phone agent automates patient interactions and handles them efficiently, making every call simpler and personalized for your practice.
01
Patients can speak naturally, and the system will understand their intent and context — no need to repeat information or navigate rigid menus. Our Phone Agent tailors responses based on patient history and where they are in a treatment or recovery plan, making every conversation feel seamless and personalized.
📞
Patient Calls
Mr. Carter - Post-op knee follow-up
🤖
AI recognizes voice
Personal greeting & context loaded
🗣
Natural conversation
02
When a call comes in, AI greets the patient conversationally, understands their request using natural language processing, and remembers previous details within the same conversation. Whether the patient is asking about a sports injury, a surgical consult, or a follow-up, the AI responds intelligently — and flags anything that sounds like an acute injury for urgent scheduling.
Kick
Call
Hi, this is Peak Orthopaedic Clinic.
I need to reschedule my appointment
Kick
Call
I see you have an appointment on Tuesday. What day works better for you?
03
Instead of putting a patient on hold, Phone Agent retrieves patient and imaging details from the EMR in real time while the patient is still speaking — no more waiting, just instant access to the right information for faster resolutions.
🔍 Looking for Results
X-Ray Results
No fractures or dislocations detected
Ready
Last Week
MRI Knee Results
Mild meniscal degeneration noted
Scheduled
This morning
04
Kick
Call
🗓️ Appointment Scheduled
June
23
Dr. John Mercer
Orthopaedic Surgeon
Summit Orthopedic Group, a specialist orthopedic practice in Phoenix, Arizona, transformed their front desk operations with Kickcall's AI receptionist, eliminating missed urgent calls, scheduling mix-ups, and high no-show rates across their patient base.
Summit Orthopedic Group
Phoenix, Arizona,
🕒
18 Hours
Saved Weekly
💲
$2400
Monthly Cost Savings
📉
65%
Shorter wait times
📞
100%
Calls Answered Instantly
"Sports injuries and post-surgical patients don't fit into the same call flow, and our front desk used to mix them up constantly. Kickcall sorts out urgency and visit type immediately now, and our surgical consult follow-ups finally don't fall through the cracks."
Gregory Hahn
Practice Administrator, Summit Orthopedic Group
Before Kickcall
Acute sports injuries booked into routine slots instead of urgent ones
Surgical consult follow-ups inconsistently tracked, causing delays
After-hours injury calls going straight to voicemail
No-show rate of 17% for post-surgical follow-up visits
After Kickcall
Acute injuries flagged and booked into urgent slots automatically
Surgical consult follow-ups tracked and scheduled consistently
24/7 call coverage with zero missed after-hours injury calls
No-show rate dropped to 7% with consistent follow-up reminders
Your patient data is protected with enterprise-grade security. Our infrastructure is 100% HIPAA compliant, ensuring complete adherence to federal healthcare privacy regulations.
Our AI understands Medicare, Medicaid, and private insurance plans, providing accurate information to patients about coverage, copays, and benefits verification.
Native English and Spanish support, plus 28 additional languages reflecting America's diverse patient population
American-based customer success team available during your practice hours, understanding the unique challenges of USA primary care and insurance requirements.
Alabama
Alaska
Arizona
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Colorado
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Hawaii
Idaho
Arkansas
Indiana
West Virginia
Kentucky
Texas
New York
Maryland
Massachusetts
Iowa
Complete nationwide coverage across all 50 American states, territories & federal districts
Kickcall ensures smooth data flow and collaboration.
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Does Kickcall handles multiple calls at once?
Can it tell an acute injury from a routine follow-up?
Can it manage a post-surgical follow-up schedule?
Does it speak multiple languages?
Is there a long-term contract?
What happens if a caller describes a real emergency?
Will it sound natural to my patients?
Will Kickcall work with my existing phone system?
Automate calls, handle more customers, and grow — with zero disruption to your current setup.
© 2026 Kickcall AI. Built with ❤️ in Toronto
