No-Show Follow-Up

Automate Oscar Pro No-Show Follow-Up Calls with AI

When an Oscar Pro appointment is marked No Show, Kickcall calls the patient the next day, asks what happened, and books a new appointment before the gap in care grows.

Official Integration Partner

VERIFIED BY

Oscar Pro

Kickcall is an official integration partner with Oscar Pro — allowing our AI Front Desk to securely connect with your Oscar Pro account.

Zero disruption to current workflows

Real-time sync

Actively maintained

Custom workflows

Quick Workflow Walkthrough

How This Workflow Runs, Step by Step

AI no-show follow-up calls for Oscar Pro are phone calls to patients whose appointment was marked No Show yesterday, or who are due for a retry. Kickcall calls each patient with care, records why the visit was missed, and books a new appointment in Oscar Pro.

Step 01

Read yesterday's No Shows

Each day Kickcall pulls Oscar Pro appointments marked No Show the day before, with patient, phone and appointment details, and adds them to the activity sheet.

Step 02

Start a caring conversation

The AI expresses concern without blame, asks why the appointment was missed, and answers approved questions about your clinic.

Step 03

Offer a new appointment

If the patient wants to come back, the AI offers times that fit your appointment type and provider rules and books the one they choose.

Step 04

Close the loop

Kickcall records the reason, the result and the attempt count on the activity sheet, so the next run knows who still needs a call.

More missed appointments are rebooked without a front-desk team member working a call list.

It Works the Same Way Your Team Works

Every follow-up call uses the same judgment a good front-desk team member uses before it calls, during the call, and after the call ends.

Respects Do Not Disturb

Before any call, Kickcall checks the patient's Oscar Pro contact preferences and the Kickcall do-not-call list, and skips anyone who opted out.

Calls at the right hours

Calls go out the day after the missed visit, inside your calling window and the patient's own time zone, never at odd hours.

Writes back to your system

Every outcome is recorded with the reason and attempt count, so your Oscar Pro schedule and activity sheet always show where each patient stands.

Creates tasks for your team

When a call needs a human, such as a clinical question or an upset patient, the case is flagged for your team so nothing slips through.

Focused on the goal, not the task

Success is a patient back on the schedule. The reason for every No Show is captured too, so your clinic can spot patterns and act on them.

Persistent, but polite

Patients who aren't reached are called again on following days, up to your configured maximum. It understands "call me later" and follows up then.

Security and privacy come first. Every call runs within your configured rules and consent settings — and is built to never frustrate your patients.