
Proudly Canadian
Kickcall answers every call, books the full plan of care, and fills cancelled slots before your schedule has a gap. Handling WSIB, motor-vehicle, and insurance questions so your front desk isn't buried in calls. Built for physio clinics across Canada, where patients book, reschedule, and check in multiple times a week. No drop-offs mid-plan, no empty slots, no physiotherapist pulled away from treatment to answer the phone.

Handle cancellations and rescheduling without extra front-desk effort.
Reduce missed appointments with automated reminders and confirmations.
Patients can still reach your clinic outside business hours.
Transfer calls to the appropriate therapist or team member when needed.
Automatically capture patient call details for staff review.
Support patients in multiple languages with natural voice conversations.
Reduce your Medical Office Assistant's interruptions and handle patient calls more efficiently. Our AI phone agent manages patient interactions automatically, making every call efficient and personal for your practice.
01
Kickcall to your clinic: services, your physiotherapists, kinesiologists and assistants, assessment vs treatment durations, hours, and your insurance/WSIB/MVA billing details.
📞
Patient Calls
Mrs. Michelle- follow-up
🤖
AI recognizes voice
Personal greeting & context loaded
🗣
Natural conversation
02
Instead of putting people on hold, Kickcall pulls their record, plan of care, and remaining visits from your practice-management software, while they're still on the line.
Kick
Call
Hi, this is Emily from Jane Physio Clinic. How can I help you?
I need to reschedule my appointment

Kick
Call
I see you have an appointment on Tuesday. What day works better for you?
03
Instead of putting patients on hold, Kickcall pulls their chart note, last visit, and roster status from your EMR while they're still talking.
🔍 Looking for Results
Treatment Plan
Posture & Mobility Program
Active
Updated 2 days ago
Next Physiotherapy Session
Follow-up treatment booked
Scheduled
Tomorrow at 2:30 PM
04
Kick
Call
🗓️ Appointment Scheduled
June
23

Michael Frost
Physiotherapist
Riverside Physiotherapy improved patient communication and reduced administrative pressure with Kickcall’s AI receptionist, keeping appointment requests and recovery scheduling running efficiently.
Riverside Physiotherapy
Toronto, Ontario
🕒
12 hours
Saved Weekly
💲
$2100
Monthly Cost Savings
📉
65%
Reduction in No-Shows
📞
270+ Calls
Handled after hour
"Kickcall has been a game-changer for our Physiotherapy practice. Our patients love the instant responses, and our staff can focus on providing quality sessions instead of managing endless phone calls."
Noah Williams
Clinic Manager

Before Kickcall
Front desk receptionists overwhelmed with calls
Average wait time of 8 minutes for patients
After-hours booking calls going to voicemail
Frequent appointment booking errors

After Kickcall
1 receptionist handles complex tasks only
Instant response for all patient calls
24/7 availability for appointments and inquiries
Zero booking errors with EMR integration
Canadian-hosted infrastructure designed to support federal and provincial privacy requirements
Designed to understand OHIP, MSP, provincial programs, and the workflows Canadian clinics rely on every day
Offer support in English, Mandarin, Spanish, French, and other languages to improve accessibility and patient satisfaction.
Work with a local team that understands Canadian healthcare operations, regulations, and patient expectations
British Columbia
Saskatchewan
Ontario
New Brunswick
Prince Edward Island
Yukon
Nunavut
Alberta
Manitoba
Quebec
Nova Scotia
Newfoundland
Northwest Territories
Complete nationwide coverage across all 13 provinces & territories
Kickcall ensures smooth data flow and collaboration.
AI Receptionist for Oscar Pro Clinics
AI Voice Receptionist for Jane App users
AI voice receptionist for Cliniko practices
AI voice receptionist for PracticeQ practices
AI Voice Receptionist for OptiMantra EMR Users
AI Voice Receptionist for WebPT EMR
Does Kickcall handle multiple calls at once?
Yes. Kickcall handles multiple calls simultaneously, so patients never get a busy signal even during your highest call-volume periods.
Does my patient data stay in Canada?
Yes. Kickcall is Canadian-hosted; your data never crosses the border, in line with PIPEDA and your provincial health-information act.
Can it track how many visits a patient has left under their plan?
Yes. Kickcall tracks visit caps and authorization status from your EMR and flags patients approaching their limit, so renewals get started before treatment is interrupted.
Can it manage a recurring multi-week treatment schedule?
Yes. Kickcall tracks where each patient is in their treatment plan and books the next session automatically, so patients don't fall behind on recommended visits.
Is there a long-term contract?
No. There is no long-term contract, you can cancel at any time with no cancellation fees and no penalties.
Will Kickcall work with my existing phone system?
Kickcall integrates with your existing phone system and works alongside your telephony provider, whether you're using RingCentral, Vonage, Zoom Phone, Google Voice, or a local managed VoIP service provider.




Automate calls, handle more customers, and grow — with zero disruption to your current setup.