Appointment Reminder

Automate AdvancedMD Appointment Reminder Calls with AI

Kickcall calls patients with booked but unconfirmed AdvancedMD appointments, confirms the visit or finds a better time, and keeps your schedule accurate before the day arrives.

Official Integration Partner

VERIFIED BY

AdvancedMD

Kickcall is an official integration partner with AdvancedMD — allowing our AI Front Desk to securely connect with your AdvancedMD account.

Zero disruption to current workflows

Real-time sync

Actively maintained

Custom workflows

Quick Workflow Walkthrough

How This Workflow Runs, Step by Step

AI appointment reminder calls for AdvancedMD are outbound phone calls to patients who have a booked, unconfirmed appointment inside your reminder window. Kickcall reads the appointment, reminds the patient of the date, time, provider and location, confirms or reschedules where your setup allows, and records the result.

Step 01

Find unconfirmed appointments

Kickcall reads AdvancedMD appointments inside your reminder window and selects those still unconfirmed, filtered by your appointment type, provider and location rules.

Step 02

Remind with the details

The AI gives the date, time, provider and location, shares approved prep instructions, and asks the patient to confirm they will attend.

Step 03

Confirm, reschedule or cancel

A yes is recorded as confirmed. A patient who can't attend is offered other times that fit the appointment type, which frees the original slot.

Step 04

Update AdvancedMD

Confirmations, reschedules and cancellations are written back where your setup allows, and anything unusual becomes a task for your front desk.

More appointments are confirmed before the day, and open slots surface early enough to fill.

It Works the Same Way Your Team Works

Every follow-up call uses the same judgment a good front-desk team member uses before it calls, during the call, and after the call ends.

Respects Do Not Disturb

Before calling, Kickcall checks your do-not-call list and AdvancedMD contact preferences, and skips patients who opted out of reminder calls.

Calls at the right hours

Reminder calls go out inside your calling window and the patient's time zone, early enough that a reschedule still frees the slot for someone else.

Writes back to your system

Where your setup allows, confirmations, reschedules and cancellations go back to AdvancedMD, so your front desk sees an accurate schedule each morning.

Creates tasks for your team

If a patient asks about prep, billing or their condition, or needs special arrangements, Kickcall creates a staff task instead of guessing.

Focused on the goal, not the task

The goal is a confirmed visit or a freed slot, not a message left. Kickcall works each unconfirmed appointment until it has a clear answer.

Persistent, but polite

If the patient is busy, Kickcall understands "call me tonight" or "after lunch" and calls back then, while the appointment is still ahead.

Security and privacy come first. Every call runs within your configured rules and consent settings — and is built to never frustrate your patients.