No-Show Follow-Up

Automate AdvancedMD Recall Reminders with AI

Kickcall calls patients who are due or overdue for recall in AdvancedMD, explains why the visit matters, and books the annual or follow-up visit your practice set.

Official Integration Partner

VERIFIED BY

AdvancedMD

Kickcall is an official integration partner with AdvancedMD — allowing our AI Front Desk to securely connect with your AdvancedMD account.

Zero disruption to current workflows

Real-time sync

Actively maintained

Custom workflows

Quick Workflow Walkthrough

How This Workflow Runs, Step by Step

AI recall reminders for AdvancedMD are outbound phone calls to patients on your recall list who are due within 30 days or overdue. Kickcall reads each recall from the AdvancedMD Recall Visits screen, closes the care gap with a natural conversation, books the visit in AdvancedMD, and logs the result.

Step 01

Read the due recall list

Kickcall pulls recalls from the AdvancedMD Recall Visits screen that match your due date, visit type, provider and location rules, and skips anyone already booked.

Step 02

Explain the care gap

The AI tells the patient which visit is due, such as an annual physical or chronic care check, answers approved questions, and asks to book.

Step 03

Offer times that fit

Openings are filtered by the recall's appointment type, provider, location and length, so patients only hear times your team would offer.

Step 04

Close the loop in AdvancedMD

The visit is booked straight into AdvancedMD, and every recall outcome is logged for review.

More care gaps close with a booked visit, without staff working through the Recall Visits screen by phone.

It Works the Same Way Your Team Works

Every follow-up call uses the same judgment a good front-desk team member uses before it calls, during the call, and after the call ends.

Respects Do Not Disturb

Before dialing, Kickcall checks your do-not-call list and AdvancedMD contact preferences, and skips patients who opted out of recall outreach.

Calls at the right hours

Recall calls go out only inside your calling window and the patient's time zone, never early in the morning or late in the evening.

Writes back to your system

Where your setup allows, the booked recall visit and the call result go back to AdvancedMD, so your recall list stays accurate for your team.

Creates tasks for your team

When a patient asks a clinical question, questions coverage, or wants a provider with no openings, Kickcall creates a staff task instead of guessing.

Focused on the goal, not the task

The goal is a closed care gap, not a finished call. Kickcall keeps working each recall until the patient books, declines or reaches your attempt limit.

Persistent, but polite

Kickcall spaces recall attempts 7 to 10 days apart and understands "call me next week" or "I'm busy right now", then follows up at that time.

Security and privacy come first. Every call runs within your configured rules and consent settings — and is built to never frustrate your patients.