No-Show Follow-Up

Automate AdvancedMD No-Show Follow-Up Calls with AI

When an AdvancedMD appointment is marked No Show, Kickcall calls the patient the next day, finds out what got in the way, and rebooks the missed visit.

Official Integration Partner

VERIFIED BY

AdvancedMD

Kickcall is an official integration partner with AdvancedMD — allowing our AI Front Desk to securely connect with your AdvancedMD account.

Zero disruption to current workflows

Real-time sync

Actively maintained

Custom workflows

Quick Workflow Walkthrough

How This Workflow Runs, Step by Step

AI no-show follow-up calls for AdvancedMD are phone calls to patients who missed an appointment yesterday or are awaiting a no-show retry. Kickcall reads the No Show status, calls the patient without blame, records the no-show reason, and rebooks the visit where your setup allows.

Step 01

Find yesterday's No Show visits

Kickcall reads AdvancedMD appointments marked No Show, the same visits your Cancelled / No Show Visits report lists, and skips anyone already rebooked.

Step 02

Call without blame

The AI tells the patient the visit was missed, asks what got in the way, and checks whether they still want to be seen.

Step 03

Rebook the right visit

Kickcall offers times that fit the original appointment type, provider and location, so the new visit matches what was booked.

Step 04

Record the outcome

The new visit is booked where your setup allows, or the preferred time goes to staff, and the no-show reason is logged for review.

More missed visits are recovered the next day, without staff working through the no-show report by phone.

It Works the Same Way Your Team Works

Every follow-up call uses the same judgment a good front-desk team member uses before it calls, during the call, and after the call ends.

Respects Do Not Disturb

Before calling, Kickcall checks your do-not-call list and AdvancedMD contact preferences, and skips patients your team has flagged not to contact.

Calls at the right hours

No-show calls go out the day after the missed visit, inside your calling window and the patient's time zone, never at odd hours.

Writes back to your system

Where your setup allows, the rebooked visit and the no-show reason go back to AdvancedMD, so your schedule and patient history stay current.

Creates tasks for your team

If a patient is upset, disputes a no-show fee, or mentions a change in their health, Kickcall creates a task for your team instead of handling it.

Focused on the goal, not the task

The goal is a rebooked visit, not a logged call. Kickcall works each No Show until the patient rebooks, declines or reaches your attempt limit.

Persistent, but polite

Kickcall retries within your limits and understands "call me after work" or "next week", then follows up at the time the patient asked for.

Security and privacy come first. Every call runs within your configured rules and consent settings — and is built to never frustrate your patients.