Proudly Canadian
When someone finally works up the nerve to call a therapist, the last thing they should reach is hold music or a voicemail. Kickcall answers every call calmly and privately, books intake and sessions, and handles insurance and EAP questions, and if it ever hears that someone is in crisis, it connects them to a professional right away, never to a bot.
Book and manage therapy appointments automatically with natural voice conversations.
Identify urgent situations and transfer calls to the right staff member immediately.
Reduce missed sessions with automated appointment reminders and follow-ups.
Never miss a customer call again
Automatically capture patient call details for staff review and follow-up.
Automatically capture patient call details for staff review and follow-up.
Reduce your Medical Office Assistant's interruptions and handle patient calls more efficiently. Our AI phone agent manages patient interactions automatically, making every call efficient and personal for your practice.
01
We configure Kickcall to your practice: services and modalities, your therapists and their specialties/languages, hours, fees and insurance/EAP questions, and most importantly, your crisis protocol.
📞
Patient Calls
Mrs. Johnson follow-up
🤖
AI recognizes voice
Personal greeting & context loaded
🗣
Natural conversation
02
Kickcall greets each caller calmly, works out what they need (new intake, existing client, rescheduling, billing question), and first and always listens for signs of crisis. If it hears distress, it stops and connects them to a person or your crisis line.
Kick
Call
Hi.this is Dr.Smith’s office.
I need to reschedule my appointment
Kick
Call
I see you have an appointment on Tuesday. What day works better for you?
03
Instead of putting people on hold, Kickcall pulls their record and session history from your practice-management software while they're still on the line.
🔍 Looking for Results
Dental X-Ray
Progress Report
Ready
Last Week
Therapy Session
Appointment scheduled and confirmed
Scheduled
This morning
04
Kick
Call
🗓️ Appointment Scheduled
June
23
Dr. Albert Flost
General Physician
How a growing mental health clinic improved patient intake, reduced coordinator workload, and provided faster support using Kickcall.
Lakeshore Mental Wellness
Mississauga, Ontario
🕒
14 hours
Saved Weekly
💲
$3,200
Monthly Cost Savings
📉
0
Missed Calls
📞
100%
Instant calls answered
“Kickcall helped our clinic respond to patients faster while reducing pressure on our Medical Office Assistants. Patients now get support immediately instead of waiting on hold.”
Reza Clen
Lakeshore Mental Wellness
Before Kickcall
Missed therapy calls during peak hours
Long response times for patient inquiries
MOA’s overwhelmed with scheduling tasks
After-hours voicemails piling up daily
After Kickcall
After hours patient call coverage
Faster therapy appointment scheduling
Reduced missed calls and hold times
MOA’s focused on patient care instead of repetitive calls
Canadian-hosted infrastructure designed to support federal and provincial privacy requirements
Designed to understand OHIP, MSP, provincial programs, and the workflows Canadian clinics rely on every day
Offer support in English, Mandarin, Spanish, French, and other languages to improve accessibility and patient satisfaction.
Work with a local team that understands Canadian healthcare operations, regulations, and patient expectations
British Columbia
Saskatchewan
Ontario
New Brunswick
Prince Edward Island
Yukon
Nunavut
Alberta
Manitoba
Quebec
Nova Scotia
Newfoundland
Northwest Territories
Complete nationwide coverage across all 13 provinces & territories
Kickcall ensures smooth data flow and collaboration.
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What happens if a caller is in crisis?
Does Kickcall handles multiple calls at once?
Does it work with my insurance/EAP?
Is the call private and confidential?
Does it speak multiple languages?
Is there a long-term contract?
Will Kickcall work with my existing phone system?
Automate calls, handle more customers, and grow — with zero disruption to your current setup.
© 2026 Kickcall AI. Built with ❤️ in Toronto
