Proudly American
Built for How Dermatology Actually Runs in America. Dermatology practices run two completely different tracks under one roof — medical dermatology like skin cancer screenings, biopsies, and acne treatment billed through insurance, and cosmetic dermatology like Botox, fillers, and laser treatments paid entirely out-of-pocket. Your front desk has to know which track a caller is on before it can answer almost any question correctly. Kickcall handles both tracks, captures the right intake details for each, and keeps your schedule full, so your staff can focus on the patients in front of them, not the phone.
Instant AI responses eliminate wait times
Reduction in appointment no-shows
Never miss a customer call again
Native-level support in 50+ languages and dialects
Every customer gets the same quality service
Handle unlimited calls simultaneously
Reduce your front desk's call load and handle patient interactions efficiently. Our AI phone agent automates patient interactions and handles them efficiently, making every call simpler and personalized for your practice.
01
Patients can speak naturally, and the system will understand their intent and context — no need to repeat information or navigate rigid menus. Our Phone Agent identifies whether the caller is a medical or cosmetic patient from the very first exchange, tailoring every response accordingly.
📞
Patient Calls
Mrs. Johnson- follow-up
🤖
AI recognizes voice
Personal greeting & context loaded
🗣
Natural conversation
02
When a call comes in, AI greets the patient conversationally, understands their request using natural language processing, and remembers previous details within the same conversation. Whether the patient is asking about a skin screening, a biopsy follow-up, or a cosmetic consult, the AI responds with the right intake questions for that specific visit type.
Kick
Call
Hi.this is Dr.Smith’s office.
I need to reschedule my appointment
Kick
Call
I see you have an appointment on Tuesday. What day works better for you?
03
Instead of putting a patient on hold, Phone Agent retrieves patient and procedure details from the EMR in real time while the patient is still speaking — no more waiting, just instant access to the right information for faster resolutions.
🔍 Looking for Results
Skin Test Results
Results available for review
Ready
Last Week
Follow-up Visit
Treatment progress review scheduled
Scheduled
This morning
04
Kick
Call
🗓️ Appointment Scheduled
June
23
Dr. Albert Flost
General Physician
Suncrest Dermatology, a full-service dermatology practice in Scottsdale, Arizona, transformed their front desk operations with Kickcall's AI receptionist, eliminating mixed-up call handling, missed after-hours consults, and inconsistent biopsy follow-ups across their patient base.
Suncrest Dermatology
Scottsdale, Arizona
🕒
15 Hours
Saved Weekly
💲
$2400
Monthly cost savings
📉
65%
Shorter wait times
📞
92%
Instant calls answered
"Our front desk used to spend half the morning figuring out whether a caller needed a medical appointment or just wanted to know the cost of a cosmetic treatment. Kickcall identifies which track they're on immediately and asks the right questions from the start."
Allison Park
Practice Manager, Suncrest Dermatology
Before Kickcall
Medical and cosmetic calls handled inconsistently, leading to wrong intake questions
Cosmetic consultation requests going to voicemail after 5pm
Biopsy follow-up appointments missed due to inconsistent scheduling
Front desk time consumed daily sorting medical from cosmetic callers manually
After Kickcall
Medical and cosmetic tracks identified immediately with the right intake for each
Cosmetic consult requests captured and scheduled 24/7 including evenings
Biopsy follow-ups tracked and scheduled consistently at the right interval
Front desk freed from manual call sorting to focus on in-office patients
Your patient data is protected with enterprise-grade security. Our infrastructure is 100% HIPAA compliant, ensuring complete adherence to federal healthcare privacy regulations.
Our AI understands Medicare, Medicaid, and private insurance plans, providing accurate information to patients about coverage, copays, and benefits verification.
Native English and Spanish support, plus 40 additional languages reflecting America's diverse patient population
American-based customer success team available during your practice hours, understanding the unique challenges of USA primary care and insurance requirements.
Alabama
Alaska
Arizona
South Carolina
California
Colorado
Georgia
Hawaii
Idaho
Arkansas
Indiana
West Virginia
Kentucky
Texas
New York
Maryland
Massachusetts
Iowa
Complete nationwide coverage across all 50 American states, territories & federal districts
Kickcall ensures smooth data flow and collaboration.
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Does Kickcall handle multiple calls at once?
Can it tell the difference between a medical dermatology visit and a cosmetic one?
Can it confirm test results are ready without disclosing them?
Does it speak multiple languages?
Is there a long-term contract?
What happens if a caller describes a real emergency?
Will it sound natural to my patients?
Will Kickcall work with my existing phone system?
Automate calls, handle more customers, and grow — with zero disruption to your current setup.
